Come join our team! The Department of Safety and Inspections is hiring a DSI Customer Service Specialist. This is an exciting opportunity to provide customer service by preparing and issuing licenses, permits, and processing financial transactions.
The Department of Safety and Inspections is a multi-disciplinary regulatory organization that works to promote safety and wellness where we live and work, prevent life and property loss, support neighborhood vitality, and promote equitable, innovative, and sustainable solutions that work for all.
Our Benefits: We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions and paid vacation and sick time.
Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us.We encourage you to apply as we are most interested in finding the best candidate for this job.
Responsibilities
Here’s what you can expect to do: Responds to questions regarding code enforcements for animal control, fire safety, vacant buildings and other related permits Calculates and collects fees, cash handling, and issuance of reciepts Assists customers in preparing an issuing business licenses, and building and trade permits Delivers exceptional customer service by providing accurate information and guidance Maintains records pertaining to all DSI functions and search files for information upon request For more information and essential functions, see our DSI Customer Service Specialist Job Description. Information Specific to this Position: The work location is downtown Saint Paul at 375 Jackson Street. This position is full-time and will require working Monday to Friday from 8:00 am to 4:30 pm in a collective and supportive environment.
Qualifications
Six years of general clerical experience, two years of which must be at the Office Assistant III level, or equivalent. Experience must include performing complex customer service functions relating to areas such as business licensing, construction permits, fire safety, code compliance, zoning, animal control, public utilities, parks, libraries, land use or other regulatory compliance.
An Associate Degree in Business Administration or a related field is preferred and may be substituted for up to two years of the required clerical experience.
City of Saint Paul
200 City Hall Annex
Saint Paul, Ramsey, Minnesota 55102
US
