The City of Saint Paul is seeking a motivated and detail-oriented intern to join the Office of Technology and Communications (OTC) for a unique opportunity to contribute to a major content project for StPaul.gov. This role is ideal for current students in Communications, Digital Marketing, Information Technology, or related fields who are passionate about making digital content more accessible, accurate, and user-friendly. The intern will play a critical role in enhancing the online experience for millions of website visitors, thereby supporting the City's commitment to high-quality public service and accessibility for all.
Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.
Responsibilities
Here’s what you can expect to do: Collaborate with the OTC team and departmental staff to prioritize and implement content improvements on high-visibility pages.
Utilize tools such as SiteImprove to identify opportunities for content optimization, focusing on enhancing clarity, eliminating redundancy, and improving accessibility.
Participate in the development and refinement of a city-wide content maintenance process to facilitate ongoing content improvement and ensure consistency across StPaul.gov.
Contribute to UX research efforts tailored to department goals, aiming to maximize the effectiveness of high-traffic pages.
Provide input on creating easy-to-use documentation, clear content guidelines, and training materials for department staff to sustain content quality.
Information Specific to this Position: This position will be fully remote working 20 hours a week for 12 weeks. You will be required to be in office on your first day.
Qualifications
Current enrollment in or recent graduation from a bachelor's or master's program in Communications, Digital Marketing, Information Technology, or a related field.
Strong writing and editing skills, with an ability to communicate complex information in an accessible and user-friendly manner.
Familiarity with web content best practices, including SEO, accessibility standards (e.g., WCAG), and user experience principles.
Experience with or a strong interest in learning web analytics tools (e.g., Google Analytics, SiteImprove) and content management systems.
Excellent organizational skills and the ability to manage multiple tasks and projects simultaneously.
City of Saint Paul
Saint Paul, USA, Minnesota 55102
US
