Children’s Mental Health Case Manager
Full-Time Children’s Mental Health Case Manager at Face to Face
Available Openings: 1
Industry: Non Profit
Pay Type: Salary
Compensation: $56,000 - $58,000
Education Level: N/A
E-Verify: Yes
Criminal Background: Case-by-Case Review

Face to Face Health and Counseling is a non-profit organization dedicated to advancing economic and health equity for youth ages 11–24. We do this work through a comprehensive approach that includes housing, mental health, medical, youth justice, education & employment, and community services. We take a strengths-based and trauma-informed approach to our work and center the needs of young people impacted by racism and other forms of oppression and marginalization. Founded in 1972, Face to Face serves more than 3,000 youth annually.

This position provides intensive children’s mental health case management services to children (up to 21) who meet criteria for the category of severely emotionally disturbed (SED) in Ramsey County and their families. The role includes coordinating care across multiple systems and organizations. This position is full time at 37.5 hours a week.

LOCATION: Community-Based – This role involves extensive time in the community including outreach sites, partner organizations, community events, and/or client homes. Work location will vary week to week. Employees may be required to be fully onsite during the initial 3-month training period.

The pay rate for this position is between $56,000and 58,000, based on qualifications.

Face to Face offers benefits which include health, dental, short-term disability, long-term disability, life insurance, 403b account (3% employer match) as well as 23 days of PTO and 11 paid holidays.

Face to Face is an Affirmative Action/Equal Opportunity Employer. Diverse groups, including persons of color, people with disabilities, and the LGBTQ community are encouraged to apply. Former clients are also encouraged to apply.

If interested, please visit to apply.


RESPONSIBILITIES: • Review diagnostic assessments of children with severe emotional disturbance to provide appropriate referral services for clients and families based on diagnosis and treatment needs • Develop Individual Family Community Support Plans and Crisis Plans with child, family, professionals, and community, based on Diagnostic Assessment and functioning • Assist the child and child’s family in obtaining needed services by referral to and coordination with other agencies to support goal progress for assigned clients • Assure continuity of care and reassess the effectiveness of services over time • Work closely with child’s school to support child in their individualized education plan • Provide wrap-around support and care via coordination of meetings and contact with involved professionals such as health providers, child protection, school staff, and others who we have releases to speak with • When clinically appropriate, assist in needs surrounding child’s placement and discharge from residential treatment, foster care and other services • Prepare reports and make recommendations to court as required • Maintain paper formats of case records, maintain electronic charts in Apricot database, and include necessary documentation in County SSIS system • Collaborate with other staff and county team members • Maintain professional working relationships with clients, other agencies, and contacts • Participate in clinical supervision, group consultation, and staff meetings • Comply with the agency’s written employment policies • Model behavior consistent with, and supportive of, healthy adolescent development · Provides all services guided by the evidence-based principles for helping youth overcome homelessness • Establish and maintain healthy and appropriate physical and emotional boundaries with youth and their families • Maintain professional licensure, if applicable, and uphold the ethical guidelines of your licensing board • Provides all services guided by the evidence-based principles for helping youth overcome homelessness; and • Perform other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS: • Ability to perform the duties outlined in the job description. • Able to perform duties and responsibilities typical of an office environment • Must be able to travel in MN weather conditions to see clients in home settings • May need to transport clients at times • Appropriate accommodations to these physical demands will be made for disabled individual. • Face to Face is subject to the government mandate requiring employee COVID vaccination. All employees will be required to get vaccinated.

Appropriate accommodations for physical demands will be made for individuals with disabilities


QUALIFICATIONS: • Master’s level in mental health field preferred, but a bachelor's degree in the mental health field acceptable • Minimum of 2 years’ experience required working with severely emotionally disturbed children and their parents • Ability to work independently, use time effectively, work under stress and intervene appropriately in crisis situations • Ability to work respectfully in diverse home settings • Valid driver’s license, reliable vehicle, and current automobile insurance required • Candidates from diverse and underserved populations encouraged to apply • Passion for working with at-risk youth population • Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Face to Face we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Face to Face

Phone 651-772-5555
1165 Arcade Street
Saint Paul, MN 55106
Transit: On bus line