What would it feel like to be part of a company guided by engaged and empowered employee-owners? To have the encouragement to run with innovative ideas? To know your opinion is valued and your voice is heard? Wouldn't you love to work in an atmosphere of transparency, respect, and accountability?
Then you belong at SEH.
SEH is currently searching for a talented Computer Support I to join our team!
The SEH Information Technology team is dedicated to providing top-level service to our internal clients and keeping our systems and data safe. Their scope includes direct customer service to employees, IT governance, infrastructure design and functionality as well as cyber-threat protection – this team ensures we have the systems and support needed to successfully execute our work across the company.
Selling Points:
Our ESOP provides you an opportunity to own part of the company – 100% of our profits are re-invested in our Employee Owners! SEH supports you living your best life! We offer flexible work arrangements and schedules, so you have options that work for you. We want you to have options to celebrate the holidays important to you and your family through our flexible paid holiday program. Our Paid Family Leave benefit allows you to be there for the people you love - whether it’s the family you were born into or the family you chose
Responsibilities
What you will be doing:
Support end users in need of technical assistance Troubleshoot computer hardware and software issues Prioritize issues and work through support tickets
Qualifications
Required Qualifications:
Minimum of 2 to 3 years previous experience in a computer support role or an associate's degree in Information Technology Ability to install, configure and troubleshoot a variety software and hardware issues Demonstrated ability to troubleshoot and identify the cause of the issue as well as a potential resolution Desire and ability to provide professional, courteous and timely end user support Basic networking knowledge Strong proficiency with Windows 10 operating systems Familiarity with Microsoft Office 365 Mobile device support
Preferred Qualifications:
Familiarity with Autodesk applications Familiarity with PowerShell scripting Printer, copier and peripheral installation, support and maintenance Familiarity with Azure and or Azure AD Basic Windows Server Knowledge Windows 11 proficiency
SEH, Inc.
Saint Paul, - None -, Minnesota 55110
US
