Full-Time Member Services Representative
Full-Time Full-Time Member Services Representative at YWCA St Paul
Available Openings: 1
Industry: Health and Wellness, Non Profit
Pay Type: Hourly
Compensation: $17.50
Education Level: High School

Come join our team at YWCA St. Paul and be a part of an organization that is making a difference in our community with a focus on health equity! YWCA St. Paul is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

We currently have one full-time opportunity on our Member Services team in our Health and Fitness Center. Monday, Wednesday, and Friday schedules are 12:15pm – 10:15pn (close) AND Saturday and Sunday schedules are 12:45pm - 7:15pm (close). Must be at least 18 years old. Pay for this position is $17.50 per hour.

If you are looking for an opportunity to make a difference and work in a collaborate environment where we celebrate and appreciate each other, please complete our employment application at https://www.ywcastpaul.org/careers/ and send with your resume to: hr@ywcastpaul.org.

YWCA St. Paul, 375 Selby Ave., St. Paul, MN 55102

The YWCA St. Paul is an Equal Opportunity Employer


Our Member Services Representatives deliver exceptional customer service to all members and guests of YWCA St. Paul Health and Fitness Center. In this role you will:

  • Greet members and guests and provide service in a friendly, professional manner, while overseeing activities within the facility.
  • Close the Health and Fitness Center on a daily basis.
  • Maintain cleanliness in all areas within the facility at all times.
  • Respond to questions and proactively provide information on YWCA programs and services.
  • Help members access their account and process sales transactions online.
  • Customize the buying experience for prospective members in online new membership purchases.
  • Initiate, develop, and grow relationships with new and current members, encouraging usage of all offerings of the facility.


The successful candidate will have:

  • High school diploma/GED/working toward diploma.
  • Minimum of 6 months experience in customer service/sales.
  • Strong interpersonal communication skills with the ability to talk to everyone.
  • Comfort and self-confidence in engaging prospective members and welcoming current members.
  • Ability to work with diverse populations and be inclusive to all.
  • Ability to solve problems independently and self-motivate.
  • Reliability in attendance and responsibility.

Preference will be given to applicants with experience working in fitness, retail, or hospitality industries who have current CPR/AED and First Aid certifications.

YWCA St Paul

Contact: Human Resources
375 Selby Ave
Saint Paul, Ramsey, MN 55102
Transit: On bus line