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The Administrative Assistant/Receptionist position is responsible for being the first person to greet customers, vendors, and visitors. They will receive incoming telephone calls, respond to billing inquiries, and forward calls to the appropriate person. In addition, they will assist other areas of business operations through administrative projects and communications.
Responsibilities
Front Desk • Answer telephone and direct calls/take messages and route to personnel • Greet customers, vendors, and visitors in a professional manner and direct to the appropriate person
Administrative • Handle outgoing/incoming mail and route to appropriate department • Prepare reports for management • Enter data, type correspondences, make copies, print reports, and interact with customers and service accounts • Place office supply orders • Maintain informational/branch lists and company communications • Scan documents for the Finance department
Billing • Ticket Selection/Billing support for specified branch locations • Submit online invoices to customers and review monthly statements • Process Credit Memos for returned products
Other Responsibilities: • Perform other job duties as assigned and fill in for other employees in their absence
Qualifications
• High School diploma or equivalency • Previous receptionist/telephone operator experience • Bookkeeping knowledge preferred • Proficient computer skills including Microsoft Word, Excel, Outlook • Effective oral and written communication skills and basic customer service experience • Must be organized, have good reasoning skills, high attention to detail, math aptitude and time management skills
Equipment Used: • Standard office equipment such as multi-line telephone, fax machine, scanner, copy machine, calculator, keyboard, etc. • Computer and computer programs such as Microsoft Software (Word, Excel and PowerPoint), Outlook and TIMS (ERP system)
Oxygen Service Company
Saint Paul, Minnesota, United States 55104
US
