Taxpayer Right Advocate Policy Lead
Full-Time Taxpayer Right Advocate Policy Lead at Minnesota Department of Revenue
Available Openings: 1
Industry: Government
Pay Type: Salary
Compensation: $73,351 - $109,098 / annually
Education Level: High School
E-Verify: Yes

Job ID: 74881 Location: St. Paul Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 03/25/2024. Date Posted: 03/19/2024 Closing Date: 04/16/2024 Hiring Agency/Seniority Unit: Revenue Dept / Revenue (inc Assessors)-MAPE Division/Unit: Commissioner's Office / Taxpayer Rights Advocate Off Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: No Salary Range: $35.13 - $52.25 / hourly; $73,351 - $109,098 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Exempt - Administrative Telework Eligible: Yes Designated in Connect 700 Program for Applicants with Disabilities: Yes Make a difference in the lives of Minnesotans. The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Job Summary Assist with some of the most interesting and challenging challenges that Revenue encounters, while delivering systemic change for the agency and Minnesota taxpayers!

Telework is available and negotiated at the time of hire. There may be periodic in office requirements as directed by management. The employee will be required to complete a telework agreement.

Teleworking employees are required to live in Minnesota or in a state bordering Minnesota.


The work of the Taxpayer Rights Advocacy (TRA) Office is two-fold: protecting taxpayer rights by addressing an individual’s complex challenges to determine if relief is available and appropriate; and strengthening taxpayer rights by addressing shared taxpayer challenges through administrative or legislative change.

The TRA Policy Lead will strengthen taxpayer rights through systemic change. First, the role will partner with other department teams on projects to align and improve tax administration -- strengthening taxpayer rights and improving the work of the department.

Second, the role will lead on certain legislative policy in response to identified TRA case trends and other data. The role will engage with internal and external stakeholders to make equity-focused change, in the best interests of the department and taxpayers. Acting as an advocate, project leader, and policy analyst, this role seeks to ensure fairness and consistency in the application of tax laws and develops policy to address unfairness and empower taxpayers.

Effective collaboration and clear communication are key, as the TRA Policy liaises with a variety of stakeholders, fostering trust and maintaining transparency. Creativity is also essential, as this dynamic role requires innovative solutions in situations where existing guidelines may not apply.


Minimum Qualifications 

Four (4) years of professional experience* leading state legislative projects or initiatives on behalf of an agency, government, or organization

  • Bachelor's degree in law, public policy, or a closely related field may substitute one (1) year of experience; master’s degree may substitute eighteen (18) months of experience, juris doctor may substitute for twenty-four (24) months of experience.

Prior demonstrated experience advocating in underrepresented populations in a professional or volunteer capacity. 

Preferred Qualifications 

Project management experience within state government or project management certificate. Ability to critically analyze demographic, economic, fiscal, or other data, as well as complex programs, statutes, or rules. Computer skills, with preference to applicants with Microsoft SharePoint, Office 365, and Excel experience. Collaborative skills to effectively work with diverse interests and build relationships to accomplish common objectives. Excellent written and oral communication skills, listening skills, effective editing skills, and comfort speaking in public. Excellent interpersonal skills and ability to build collaborative relationships and to influence/negotiate positive outcomes with internal and external partners. Ability to foster a diverse and inclusive workplace and work with individuals from all backgrounds, with the experience of creating a work environment where differences are valued, encouraged, and supported.

Physical Requirements 

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer. Candidate must be able to ascend/descend stairs and occasionally move various items such as boxes, accounting records, and other miscellaneous items that may weigh up to 50 pounds.

Additional Requirements 

Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Application Details 

How to Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email For additional information about the application process, go to

If you have questions about the position, contact Megan Wells at or 651-556-3053.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Megan Wells at

If you need a reasonable accommodation for this interview and/or testing process, please contact the Department of Revenue ADA Coordinator at

About Revenue Dept 

The Minnesota Department of Revenue works to fund the future for all of Minnesotans. We manage over 30 different taxes and collect $26.7 billion annually in state taxes, which funds state programs such as healthcare, transportation, public safety, and early childhood, K-12, and higher education.

Revenue is dedicated to an inclusive work environment that celebrates and values the diversity of each employee and reflects the communities we serve. We're committed to a culture of inclusion where everyone can bring their authentic selves to work and thrive.

We value a work life balance for our employees, and many of our employees telework in a full or hybrid capacity. For those that come to the office, regularly or occasionally, we invested in a state-of-the-art hybrid workspace located at the Stassen building in St. Paul.

Find out more about us on our website.

Why Work for Us 

Diverse Workforce We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

95% of employees understand how their work helps achieve their agency’s mission 91% of employees feel trusted to do their jobs 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job 87% of employees report flexibility in their work schedule Comprehensive Benefits Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

Public pension plan Training and professional development Paid vacation and sick leave 11 paid holidays each year Paid parental leave Low-cost medical and dental coverage Prescription drug coverage Vision coverage Wellness programs and resources Employer paid life insurance Short-term and long-term disability Health care spending and savings accounts Dependent care spending account Tax-deferred compensation Employee Assistance Program (EAP) Tuition reimbursement Federal Public Service Student Loan Forgiveness Program Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.


Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email and indicate what assistance is needed.

Minnesota Department of Revenue

600 Robert Street N.
Saint Paul, MN 55146
Transit: No Transit