Basic Function
The current vacancy is in the Human Resources Benefit department.
Qualified candidates can be considered for the HR Benefits, Claims, Transactions Specialist 2.
To evaluate and maintain records, manuals, events or reports, and audit personnel and insurance-related transactions and documents in order to ensure accurate benefits, personnel, and/or payroll records for Ramsey County employees; respond to internal and external requests for benefit, or personnel information; to advise and instruct departmental staff of the proper methods for completing and processing transactions and other related documents; to perform other functions and related duties as assigned.
(This is the entry level of a two-part career development series. Experience at this level provides the opportunity to obtain the knowledge and proficiency of skills and abilities required for advancement to HR Benefits, Claims, Transactions Specialist 2. Positions in this job class function as specialists. Specialists have little or no lead work responsibilities, but the difficulty and responsibility of other clerical/technical work is correspondingly increased, typically involving the exercise of discretionary authority within a defined area and minimal review of decisions made or of actions taken.)
Flexible Workplace
This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy (Download PDF reader).
If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).
To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.
Exam/Screening Process Information
The examination process will consist of the following section with each section weighted as indicated:
Training and Experience Rating = 100%
The examination for the HR Benefits, Claims, Transactions Specialist 1 will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.
Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a HR Benefits, Claims, Transactions Specialist 1. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 3 months or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list.
The names of all applicants who pass the examination with a score of 70 or higher will be forwarded to the department for further consider.
Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.
Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.
E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.
Equal Opportunity Employer: Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin. Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of our workforce.
To print a paper application for this posting click Paper Application (Download PDF reader). You will need to print this posting and answer the supplemental questions associated with this exam and submit them with your completed paper application.
For further information regarding this posting, please contact Megan Simmons at Megan.Simmons@co.ramsey.mn.us
Responsibilities
Examples of Work Performed
1. Advise and inform benefit representatives about insurance coverage options, pre tax benefit plans, requirements for enrollment, changes to existing coverage, and changes to union bargaining agreements and county work rules affecting insurance program status.
3. Ensure enrollment of all eligible employees/retirees in group insurance benefits by reviewing applications, entering in computer system, and enrolling employees with insurance carriers.
4. Act as liaison between employees, retirees, or department benefit representatives and insurance carriers to insure proper claim service and correct payment; resolve complex discrepancies; and provide information about filing appeals if necessary.
5. Audit various billings for accuracy, research and reconcile errors, and collect premiums where no payroll deduction has occurred.
6. Administer death and disability claims by gathering all required documentation, and processing waiver of premiums for disabled employees for life insurance coverage.
8. Notify employees and dependents becoming ineligible for coverage of their rights to continue under state and federal law (COBRA) and assist them in this process.
9. Ensure that work status change affecting employee insurance coverage are correctly entered in the computer system. Terminate coverage for employees, retirees, and/or dependents as requested or required, notify carriers, and maintain documentation of changes.
(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)
ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9
Qualifications
Minimum Qualifications
Education: High school graduation or equivalent.
Experience: Five years of clerical experience including one year of experience in the specialty areas of payroll, transactions, human resources, or Accounting, or one year of experience as a Personnel Transactions Assistant, or equivalent.
Substitution: A Bachelor's Degree in business administration, public administration, human resources or a field related to the area assigned may substitute for four years of the clerical experience.
Certifications/Licensure: None.
Ramsey County
121 East Seventh Place
Saint Paul, Ramsey County, Minnesota 55102
US
