Program Facilitator (part-time)
Part-Time Program Facilitator (part-time) at Minnesota Children's Museum
Available Openings: 1
Industry: Customer Service
Pay Type: Hourly
Compensation: $17.00/hour
Education Preferred: Yes
Education Level: High School
Criminal Background: Not Eligible

Minnesota Children’s Museum’s mission is sparking children’s learning through play. We believe that diversity, equity, and inclusion is integral to fulfilling our mission. As a community resource for thousands of families, Minnesota Children’s Museum is dedicated to providing children with a fun, hands-on and stimulating environment to explore and discover.

The Program Facilitator is responsible for facilitating programs in designated program spaces in the museum, such as The Studio gallery, and running pop-up programs throughout the museum. This position is responsible for all parts of the program experience, from welcoming visitors to the space, encouraging exploration and learning, to maintaining the space for all visitors to use.

MCM is recruiting to fill 1 opening.

PAY: $17.00 per hour

SCHEDULE: 20-25 hours per week.

  • Available to work Weekdays and Weekends.
  • Available to work on federal holidays when the museum is open to the public.

MAJOR JOB ACCOUNTABILITIES

  • Facilitate programs in The Studio (art space).
  • Actively engage with visitors by greeting them, introducing the activity, and inviting them to engage with the activity.
  • Reset the space as needed so incoming visitors have a fresh place to play.
  • Prepare and restock exhibit and program supplies as needed to ensure all visitors can fully participate.
  • Help scaffold children’s learning by using appropriate prompts and encouragement (training provided by MCM).
  • Facilitate pop-up programs around the museum.
  • Set up materials and signage in designated space.
  • Actively invite children to participate in the activity.
  • Customize interactions to meet each visitor’s needs.
  • Maintain spaces for visitors to use.
  • In The Studio, this could include things like wiping down tables, rinsing brushes, sweeping, etc.
  • Report any exhibit or maintenance needs to the appropriate department.
  • Provide excellent customer service to all visitors.
  • Answer questions about the exhibits and the museum.
  • Direct crowds when needed, supervise lines, and encourage turn-taking.
  • Respond to safety needs, including reuniting lost parties, finding lost property, responding to door alarms, etc.

MINIMUM QUALIFICATIONS

  • High School Diploma or equivalent.
  • Customer service experience.
  • Experience working or volunteering with children in an educational or recreational setting.

ABOUT MCM Located in downtown St. Paul, MN, MCM employs 55 full-time and 55 part-time employees and engages variety of volunteers and interns. At MCM, our workplace values that guide how we work together are: Play, Include, Grow, Serve, and Strive.

We are dedicated to growing a diverse and culturally competent team of highly engaged staff and volunteers to reflect and equitably serve the vibrant community around us. We embrace differences in age, ability, color, ethnicity, gender identity and/or expression, national origin, race, religion, and sexual orientation. We strongly encourage the application of individuals from diverse backgrounds, including but not limited to: Black, Indigenous, and people of color; immigrants and refugees; LBGTQIA individuals; people with disabilities; religious minorities; and the elderly.

MCM'S COVID SAFE PLAN The Minnesota Children’s Museum is committed to providing a safe and healthy workplace for all of our employees and volunteers. We have developed the SAFE Plan in response to the COVID-19 pandemic. Every leader, manager, employee and volunteer are responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplace, and that requires full cooperation.

The museum believes COVID vaccinations are a vital tool in protecting yourself and others. We do not mandate a vaccination at this time and encourage our staff to take preventative steps to slow the spread of COVID by staying home when you are sick, testing when sick or exposed, and masking when sick or exposed.

Minnesota Children’s Museum is an Equal Opportunity Employer committed to a culturally diverse work environment.

Responsibilities

MAJOR JOB ACCOUNTABILITIES

  • Facilitate programs in The Studio (art space).
  • Actively engage with visitors by greeting them, introducing the activity, and inviting them to engage with the activity.
  • Reset the space as needed so incoming visitors have a fresh place to play.
  • Prepare and restock exhibit and program supplies as needed to ensure all visitors can fully participate.
  • Help scaffold children’s learning by using appropriate prompts and encouragement (training provided by MCM).
  • Facilitate pop-up programs around the museum.
  • Set up materials and signage in designated space.
  • Actively invite children to participate in the activity.
  • Customize interactions to meet each visitor’s needs.
  • Maintain spaces for visitors to use.
  • In The Studio, this could include things like wiping down tables, rinsing brushes, sweeping, etc.
  • Report any exhibit or maintenance needs to the appropriate department.
  • Provide excellent customer service to all visitors.
  • Answer questions about the exhibits and the museum.
  • Direct crowds when needed, supervise lines, and encourage turn-taking.
  • Respond to safety needs, including reuniting lost parties, finding lost property, responding to door alarms, etc.

Qualifications

MINIMUM QUALIFICATIONS

  • High School Diploma or equivalent.
  • Customer service experience.
  • Experience working or volunteering with children in an educational or recreational setting.

Minnesota Children's Museum

Contact: Dayana Lopez-Martinez
Phone 651-225-6059
Email jobs@mcm.org
10 7th Street West
Saint Paul, MN, MN 55102
US
Transit: On bus line, On the Green Line