Volunteer Engagement Generalist
Full-Time Volunteer Engagement Generalist at Minnesota Children's Museum
Available Openings: 1
Industry: Non Profit
Pay Type: Salary
Compensation: $52,000
Education Preferred: Yes
Education Level: High School
Criminal Background: Not Eligible

Minnesota Children’s Museum’s mission is sparking children’s learning through play. We are dedicated to providing children with a fun, hands-on and stimulating environment to explore and discover.

At Minnesota Children’s Museum, we believe that diversity, equity and inclusion are integral to fulfilling our mission of sparking children’s learning through play. As a community resource for thousands of families, we are committed to being a diverse and welcoming place for everyone. Commitment to Diversity Equity & Inclusion

The Volunteer Engagement Generalist overseas the daily operations of volunteer programs. The position is responsible for creating, implementing, and evaluating a wide variety of programs to ensure effective utilization of volunteerism at the Museum. MCM looks to this position to recognize what differences in people, systems, and processes make a difference, ultimately creating a welcoming and inclusive environment for all volunteers and staff.

Prior to the pandemic, the Museum had robust volunteer programs in place. The program has been on hiatus for the past four years and we are at a spot where we are looking to activate volunteerism that supports where the organization is today and aligns with trends in the marketplace. If you are someone who gets excited by the idea of stepping into a position where things are being ‘figured out’ then this may be the opportunity for you.

This position is part of the Talent Resources team which includes human resources and volunteer functions. There are a total of 3 full-time employees on the team – Director of Talent Resources, Talent Resources Generalist, and Volunteer Engagement Generalist. In the future, the team may have their own interns or volunteers to be supervised by this role.

Schedule & Location: It’s crucial that this person is onsite at our downtown location for the work with volunteers and staff. Typical schedule is Tuesday – Saturday. There’s some flexibility of set hours between 7 am and 6 pm if the needs of the volunteers and Museum are met. This position is not hybrid eligible but will be able to work offsite with supervisor approval.

Starting Salary: $52,000 per year

Reports to: Director of Talent Resources

Research shows that women and underrepresented groups apply only if they meet 100% of the requirements outlined in the posting. One of the museum's priorities is producing equitable outcomes when it comes to the workplace. We encourage women, black, indigenous, people of color, those in the LGBTQ+ communities, and Veterans to apply even if you do not check all the boxes.


  • The on-site interviews will give candidates the opportunity to see both the mission in action and our workplace environment.
  • Screening by Talent Resources completed through written questions.
  • In-person interview with Talent Resources team. (75 minutes - interview and tour).
  • Second round in person interview with Museum stakeholders and second interview with Director of Talent Resources (90 minutes).
  • Interview questions will be provided prior to each round for candidates to prepare as you wish.


  • Individual Coverage Health Reimbursement Arrangement (ICHRA) for Health Insurance
  • Employer paid: Basic Life Insurance, Basic Accidental Death & Dismemberment Insurance, Long Term Disability
  • Dental and Vision Insurance
  • 403B and Roth Retirement savings plans with employer match
  • Pre-tax options for: health spending, dependent care, and transportation
  • PTO & Floating Holidays
  • Paid Parental Leave
  • Free family admission to museum

ABOUT MCM Located in downtown St. Paul, MN, MCM employs 55 full-time and 55 part-time employees and engages variety of volunteers and interns. At MCM, our workplace values that guide how we work together are: Play, Include, Grow, Serve, and Strive.

We are dedicated to growing a diverse and culturally competent team of highly engaged staff and volunteers to reflect and equitably serve the vibrant community around us. We embrace differences in age, ability, color, ethnicity, gender identity and/or expression, national origin, race, religion, and sexual orientation. We strongly encourage the application of individuals from diverse backgrounds, including but not limited to: Black, Indigenous, and people of color; immigrants and refugees; LBGTQIA individuals; people with disabilities; religious minorities; and the elderly.

MCM'S COVID SAFE PLAN The Minnesota Children’s Museum is committed to providing a safe and healthy workplace for all of our employees and volunteers. We have developed the SAFE Plan in response to the COVID-19 pandemic. Every leader, manager, employee and volunteer are responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplace, and that requires full cooperation.

The museum believes COVID vaccinations are a vital tool in protecting yourself and others. We do not mandate a vaccination at this time and encourage our staff to take preventative steps to slow the spread of COVID by staying home when you are sick, testing when sick or exposed, and masking when sick or exposed.

Minnesota Children’s Museum is an Equal Opportunity Employer committed to a culturally diverse work environment.



  • Partner with Museum stakeholders to ensure quality volunteer positions are developed, utilized, and evaluated. Provide leadership on best practices for engaging volunteers, effective utilization of volunteer service and proper supervision techniques to achieve high volunteer engagement. Lead skill development and other training needs for staff who supervise and work with volunteers. Provide org level program onboarding for new employees; and collaborate with the Director on workforce planning efforts to strategically plan for volunteers at the Museum.
  • Lead efforts around the full life cycle of a volunteer, including recruitment, onboarding, training, recognition, and offboarding. Cultivate and develop new volunteer audiences from the community. Represent the Museum at recruitment and outreach events. Develop and deliver volunteer orientations and training. Seek continuous improvement in onboarding and offboarding procedures that maximize communication with key internal stakeholders, external partners, and volunteers.
  • Assess the effectiveness of volunteer services. Initiate surveys, prepare summaries, and make recommendations as appropriate. Compile data for monthly and annual program reports. Facilitate formal and informal evaluations with individual volunteers and staff working with volunteers.
  • Co-develop operational policies and practices for volunteerism at the Museum and ensure compliance of volunteers and staff in adherence to these. Act as a super user and administrator of the volunteer database, adhering to best practices, maintaining clean volunteer data, and providing reports for internal and external needs.
  • Develop and manage the tools for effective museum–wide recognition of volunteers and their ongoing contribution to the Museum’s mission through use but not exclusive to e-mail, reports, e-newsletter, etc.
  • Work closely with the Talent Resources team to identify synergies in staff and volunteer recruitment outreach, recruitment messaging, onboarding communication, and supervisor trainings.


MINIMUM QUALIFICATIONS (please highlight the following in resume or cover letter)

  • Minimum of 5 years of formal education, training or experience in the field of human resources, volunteer administration or related field is required; experience preference in areas of outreach/recruitment, strong orientation and training practices, and partnership engagement.
  • At least one experience in a professional volunteer program, working with programs of 50 plus volunteers.
  • Knowledge of volunteering, what motivates people to volunteer, the field of volunteer administration and how to champion the use of volunteers.
  • Proficient with Microsoft Office products and knowledge of database management, preferably Volgistics.PREFERRED QUALIFICATIONS
  • Knowledge of effective training practices; preferably for adult and youth audiences.
  • Experience collaborating with people at all levels of an organization/across departments.
  • Experience creating a program or initiative from it’s early stages.
  • Demonstrated work around developing self towards an intercultural mindset.


  • Knowledge of the principles and practices of volunteer management related to screening, recruitment, selection, placement, training, supervision and motivation, evaluation, and record keeping.
  • Knowledge of the larger Twin Cities community with the ability to develop and sustain volunteer producing partnerships and relationships.
  • Ability to lead, influence and motivate a diverse group of people.
  • Ability to work in a team environment, working independently or with little supervision.
  • Ability to work with sensitive and confidential information in a trustworthy manner.
  • Ability to show initiative; organize time and work in an effective manner.
  • Ability to work a flexible schedule to meet the needs of both the Museum and volunteers.
  • Ability to embrace and live MCM’s workplace values of Play, Include, Grow, Serve, and Strive.?
  • Ability to demonstrate the Platinum Rule of treating others the way they want to be treated.?
  • Strong interpersonal skills including the ability to work with people of all ages and backgrounds.
  • Strong communication skills including phone, in-person, and group presentations.

Minnesota Children's Museum

Contact: Dayana Lopez-Martinez
Phone 651-225-6059
Email jobs@mcm.org
10 7th Street West
Saint Paul, MN, MN 55102
Transit: On bus line