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The Collections and Accounts Receivable Clerk is responsible for communicating with customers about the status of their accounts, documenting payment schedules and collection letters for clients, and verifying and posting accounts receivable transactions. This position is expected to have a significant focus on collections activities.
Equipment Used: Standard office equipment such as multi-line telephone, fax machine, scanner, copy machine, calculator, keyboard, etc. Computer and computer programs such as Microsoft Software (Word, Excel and PowerPoint), Outlook and ERP systems.
Job Specifications/Requirements: Ability to sit for prolonged periods of time. Occasional lifting of 0-20 pounds is required, may at times lift up to 50 pounds. Occasional standing, walking, twisting, bending, kneeling, stooping, crouching, operating hand/arm controls, and pushing/pulling. Reach at, above, and below shoulder level occasionally. Continuous fine manipulation, including grasping and handling. Frequently twist head/neck, talk, and hear. Willingness to travel as necessary between locations and for training or conferences.
Who is OSC? Oxygen Service Company is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. With being 100% Employee Owned since 1993, we have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company’s core values. Join our team to be a part of an employee-owned company and an organization that is focused on serving its customers and employee owners! Why Work for OSC! Employees have the opportunity every day to directly impact the success of the business. This is felt through the employee-ownership culture. OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k) & Employee Stock Ownership Plan, Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com!
Oxygen Service Company is committed to providing equal employment opportunity to all applicants and employees regardless of their race, traits associated with race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.
Responsibilities
Essential Duties and Responsibilities:
Communicate with customers regarding past due amounts and negotiate for payment as needed. Initiate and maintain records/files associated with collection activities for each account to include negotiated payment schedules and collection letters. Research and respond to all Accounts Receivable inquires in prompt manner. Set up new customers and monitor new accounts. Communicate with Customer Service and Sales regarding the status of their respective customers pertaining to account status, collection, and financial issues. Maintain credit files ensuring proper documentation is maintained such as credit applications, security documents, and financial/tax information. Review Accounts Receivable aging report on a weekly basis and report collection progress via credit dashboard to Controller & CFO Identify accounts that need to be written off to bad debt. Process credit card payments and account refunds. Apply payments to accounts.
Other Responsibilities: Work closely with the Billing Department to implement processes and policies that contribute to accurate invoicing. Maintain spreadsheets and provide reports to management. Provide answers to customer questions (such as sales tax, exemption forms, etc.) Research data as requested. Answer telephone and direct calls/take messages and route to personnel. Ensure company adherence to corporate credit policies and procedures for consistent handling of collection matters to maintain good customer relations. Perform other job duties as assigned and fill in for other employees in their absence.
Qualifications
Education, Experience and Skills: High School diploma or equivalency required, Associates or Bachelor’s degree preferred. 3 years of experience with collections, accounts receivable or other related area preferred. Knowledge of general credit principals, accounts receivable processes, and industry norms. Business to Business Collections experience preferred. Requires effective written, oral and reading communication skills to accurately obtain, interpret and transcribe a variety of communications and instructions. Must be a team player with good communication and works well with others. Proficient computer skills including Microsoft Word, Excel and Outlook. Mathematical skills for balancing or compiling figures and calculating financial ratios. Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel. Must be multitask oriented, organized, have high attention to detail, set priorities and meet deadlines and take pride in one’s work.
Oxygen Service Company
Saint Paul, Ramsey, MN 55104
US
