Information Technology Training

Information Technology Tier 1

This is one of two classes for students interested in going into the Information Technology (IT) field. This class fits ELL level B2+

Introduction to IT will:

• Give students the opportunity to earn Northstar Digital Literacy certificates in Basic Computer, Email and Internet.
• Help students understand basics of social media, digital privacy and security and how to be a good digital citizen. 
• Introduce students to IT careers .
• Give students vocabulary for hardware and software computer components.

Information Technology Tier 2

This class will focus on Technical Support Fundamentals, a Coursera platform where students gain skills and knowledge of computer history and understand IT career pathways. This class is for ELL level C1+

Students will be able to:

• Name hardware, software and platform components.
• Understand different operating systems and how they interact.
• Understand concepts around Internet privacy and security for digital citizenship.
• They will learn how to perform basic computer troubleshooting with customer/computer users. 
• They will focus on customer service skills and will job shadow current field technicians and help desk support

Next Class

Tier 1 - In-Person

• 11:30-1:30
• Fall: 10/6/25 - 12/18/25
• Winter: 1/5/26 - 3/19/26
• Spring: 3/23/26 - 6/11/26

Tier 2 - Online Google Meet

• 9:30-11:30
• Fall: 10/6/25 - 12/18/25
• Winter: 1/5/26 - 3/19/26
• Spring: 3/23/26 - 6/11/26

*Some days are in-person for skills training

IT Tier 1 Class

IT Tier 2 Class

You can register online or in-person at the Hubbs Center or Hub@Harding.