Description
Working Title: Appeals Officer Job Class: Revenue Tax Specialist Principal Agency: Revenue Dept
Job ID: 97579 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 10/20/2026. Date Posted: 10/13/2026 Closing Date: 10/27/2026 Hiring Agency/Seniority Unit: Revenue Dept / Revenue (inc Assessors)-MAPE Division/Unit: Appeals & Legal Services / ALSD-Appeals 2 Work Shift/Work Hours: Not Applicable Shift Days of Work: Monday - Friday Travel Required: No Salary Range: $35.30 - $52.35 / hourly; $73,706 - $109,306 / annually Job Class Option: Appeals Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position is eligible for hybrid telework. Employees living within 50 miles of the office will be required to work in the office at least 50% of the time each month. Employees may reside outside the state of Minnesota if they live in a state bordering Minnesota and are within 50 miles of the primary work location.
Existing employees who were approved to telework from a bordering state and live more than 50 miles from their work location before June 1, 2025, may retain this arrangement unless they move farther away.
Responsibilities
This posting may be used to fill multiple vacancies.
Administrative appeals work supports the Minnesota Department of Revenue’s mission to make the revenue system work well for Minnesotans. It provides taxpayers with an independent forum to reconsider and resolve tax disputes at the administrative level. Revenue Tax Specialists (Appeals Officers) play an important role in the tax compliance process by independently reviewing complex sales and use tax disputes and determining appropriate resolutions.
This position is responsible for resolving the Department’s most advanced, complex, and specialized sales and use tax administrative appeals. Appeals Officers independently evaluate disputed tax issues by reviewing case files and taxpayer appeals, conducting legal and technical research, and applying relevant tax laws, rules, policies, and procedures. They conduct conferences with taxpayers and their representatives to clarify issues, evaluate the merits of the appeal, and work toward appropriate resolutions.
Key responsibilities include analyzing complex tax disputes, evaluating evidence and arguments, negotiating with taxpayers or their representatives when appropriate, and preparing notices of determination, settlement documents, and other formal appeal documents. The position also communicates and collaborates with Department employees to resolve cases and ensure consistent application of Minnesota tax law and Department policies.
In addition to administrative appeals work, this position provides assistance to Minnesota Attorney General attorneys who litigate tax matters in Tax Court and performs other related duties as assigned.
Qualifications
Minimum Qualifications
- Tax and accounting knowledge, including knowledge of tax laws, regulations, court decisions, administrative policies and procedures, and accounting and auditing principles.
- Tax research and analysis experience, including researching complex tax issues, interpreting laws and regulations, evaluating evidence, and applying technical information to resolve problems.
- Experience resolving complex or disputed issues, including evaluating competing positions, identifying appropriate resolutions, and negotiating with customers, taxpayers, representatives, or other parties.
- Written and verbal communication skills, including the ability to explain complex technical information clearly and prepare professional written documents.
- Leadership or project management experience, including planning, coordinating, directing, or reviewing the work of others.
- Knowledge of sales and use tax laws, rules, and audit policies.
Preferred Qualifications
- Extensive experience in independent research, statutory interpretation, and resolution of difficult corporate franchise tax issues.
- Experience in dispute resolution.
- Extensive experience in tax compliance activities.
- Knowledge of GenTax and audit templates for sales and use tax.
- Knowledge of court decisions and Department positions and policies as they relate to sales and use tax issues.
- Significant knowledge of sales and use tax laws, rules, and audit policies.
Physical Requirements
- Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.
Additional Requirements
- As part of an offer of employment, a fingerprint-based background check will be conducted in accordance with IRS Publication 1075. This will include, but is not limited to, verification of degrees and licensures, state and federal criminal history checks, and a review of tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). The Department of Revenue is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. MDOR does not participate in E-Verify
Application Details How to Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact If you have questions about this position, contact Jessica Pearo at jessica.pearo@state.mn.us or 651-556-4084.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jessica Pearo at jessica.pearo@state.mn.us.
If you need a reasonable accommodation for this interview and/or testing process, please contact the Department of Revenue ADA Coordinator at revenue.eai@state.mn.us. ¿
About Revenue Dept The Minnesota Department of Revenue manages the state’s revenue system and administers tax laws. The department manages over 40 state and local taxes and collects $33 billion annually to fund essential services for Minnesotans.
Revenue is dedicated to an inclusive work environment that celebrates and values the diversity of each employee and reflects the communities we serve. We're committed to a culture of inclusion where everyone can bring their authentic selves to work and thrive.
We value work-life balance and support flexible work arrangements. While many of our employees can telework up to 50% of the time, we also offer a modern, state-of-the-art hybrid workspace at the Stassen Building in St. Paul for in-office collaboration. Whether you're in the office regularly or a few days each week, you'll find a welcoming environment designed to support productivity and connection.
Find out more about us on our website.
Working together to improve the state we love. What do Minnesota's State employees have in common?
A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Equal Opportunity Employers
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Minnesota State Department of Revenue
Saint paul, Ramsey, Minnesota 55101
US
