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Full-Time Case Manager at Catholic Charities Twin Cities (Dorothy Day Residence)
Available Openings: 1
Posted Date: August 12, 2026
Industry: Human Services
Pay Type: Hourly
Compensation: $25 - $28
Education Level: High School
To Apply

This position provides direct case management to adults with serious mental illness and co-occurring conditions who are experiencing homelessness or housing instability. The Case Manager II works alongside clients to assess needs, develop individualized service plans, access resources, and strengthen skills for long-term stability. They serve as both advocate and connector - helping clients navigate complex systems of care while promoting dignity, safety, and independence. The role collaborates closely with internal teams and community partners to ensure clients receive consistent, trauma-informed support. 

Responsibilities

  • Completes assessments, prepares, evaluates, and maintains individualized service plans that meet client needs using both Catholic Charities and community resources.
  • Supports and advocates on behalf of clients to obtain services, benefits, and supports — assisting with documentation and applications as needed.
  • Coordinates referrals and partnerships with community providers to ensure comprehensive care.
  • Maintains accurate case documentation and records, meeting all agency, funder, and licensure requirements.
  • Provides education and resource information to clients, volunteers, and community partners.
  • Collaborates closely with supervisors and team members for consultation, coordination, and case planning.
  • May transport clients to appointments or community resources when appropriate.
  • Engages community systems for linkage, referral, crisis management, and follow-up.
  • Provides assessment, education, and case management services to a complex, often long-term caseload, which may include in-home visits.
  • Advocates for clients to promote stability, safety, and equitable access to resources.
  • Performs other duties as assigned.

Qualifications

  • Bachelor’s degree in human services or related field preferred, with a minimum of two (2) years of experience working with a specific client group.
    • In lieu of degree, three (3) years of directly related experience required.
  • Must have a valid driver’s license and proof of current insurance if transporting clients.
  • Experience working with diverse and/or low-income populations, including those experiencing homelessness, unstable housing, and/or mental illness.
  • Additional training, education, or licensure may be required depending on program needs.

Catholic Charities Twin Cities (Dorothy Day Residence)

Phone 612-204-8500
Email info@cctwincities.org
215 Old 6th Street W
Saint Paul, Ramsey, Minnesota 55102
US
Transit: On bus line, On the Green Line