Employment Opportunities

Responsibilities

Responsibilities: General 

Clinical & Patient Care 

• Provides all services guided by the 9 evidence-based principles for helping youth overcome homelessness. 
• Build trusting relationships with youth by meeting them where they are and providing trauma-responsive, harm reduction-based nursing care. 
• Triage patient phone calls and walk-in youth. 
• Provide nursing assessments, health education, reproductive healthcare, pregnancy testing, STI screening, emergency contraception, first aid, and referrals as appropriate. 
• Complete nurse visits and document care in NextGen, the electronic health record. 
• Resolve patient problems and needs by utilizing team-based strategies. 
• Perform clinical support tasks as needed, including rooming patients, obtaining vitals, and assisting with blood draws or other procedures within scope (cross-functioning as a Medical Assistant when needed). 
• Assist providers with patient care needs, procedures, and clinical workflows. 
• Promote youth's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; and answering questions. 
• Attend and actively participate in team meetings and case discussions to support coordinated care for youth. 
• Prepare for and assist residents during general medicine and prenatal residency clinic days. 
• Assist residents and providers with patient follow-up, treatment, and post-appointment referrals.

OB & Perinatal Responsibilities 

• Coordinate care for OB program and maintain ongoing relationships throughout pregnancy and postpartum. 
• Conduct OB histories, connect patients to OB program case management, and lead OB Care Coordination team meetings. 
• Support labor and delivery related care coordination, including patient education and preparation. 
• Provide ongoing follow-up with OB patients between appointments, including outreach, care coordination, and addressing patient needs or concerns. 
• Collaborate and maintain regular communication with residency preceptors, clinic providers and hospital teams. 
• Serve as a point of contact for patients by responding to phone calls and questions in a timely, supportive manner. 
• Provide non-judgmental, factually accurate, and unbiased information, and perinatal education.

Clinical Operations 

• Respond to medical records requests. 
• Maintain patient confidentiality and protect health information in accordance with HIPAA and organizational policies. 
• Assist in implementing the vaccine program including the Minnesota Vaccine for Children program and UUAV. 
• Assist with medication dispensary inventory and stocking of supplies. 
• Ensure a safe and clean working environment by complying with procedures, rules, and regulations. 
• Assure quality of care by adhering to therapeutic standards and standards of nursing practice. 
• Protect patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations. 
• Step in and help to "get the job done" when short-staffed, including assisting with tasks outside of primary duties such as essential front desk and medical assistant responsibilities. 
• Provide occasional nursing coverage at SafeZone to support staffing needs and promote the prenatal program. 
• Perform other duties as assigned.