Description
The City of Saint Paul's Office of Technology and Communication is hiring an Identity and Access Management (IAM) Team Lead, providing a unique opportunity to lead a high-impact, security focused team. This lead position will oversee policies, infrastructure, cross-team collaboration, and ensure secure, reliable access to technology resources. This role combines technical expertise with leadership to safeguard systems, support business needs, and drive IT modernization.
As a city employee, you will enjoy a comprehensive benefits package, a secure pension plan, performance pay incentives, and the opportunity to grow your professional career while making a meaningful difference in our community.
This position is located in downtown Saint Paul at 25 West 4th Street, 600 City Hall Annex Building. This full-time position offers a flexible schedule with hybrid and remote work options (2 days per week in office). You will be on call, evenings and weekends, approximately one week per month.
Responsibilities
- Leadership & Team Management: Lead and develop the IAM team through clear role definition, regular check-ins, coaching, and strategic planning, while advising leadership on identity security risks and best practices.
- Identity & Access Management: Oversee IAM policies, tools, and processes (e.g., SSO, MFA, Conditional Access, identity governance), ensuring compliance, stability, and secure system performance.
- Infrastructure Support & Enhancement: Manage and maintain IAM infrastructure (cloud, servers, Active Directory, DNS, certificates, directories), applying patches, troubleshooting issues, and integrating with workflows and ServiceNow.
- Collaboration & Communication: Partner with IT, Security, HR, and business units to align IAM practices with organizational needs, while communicating progress, risks, and milestones to stakeholders.
- Risk Management & Incident Response: Investigate access-related incidents, conduct audits and risk assessments, and implement preventive measures in partnership with Security and Risk teams.
- Vendor & Change Management: Manage vendor relationships, contracts, and service levels, while overseeing infrastructure changes to minimize disruption and support user training and transitions.
Qualifications
A Bachelor's Degree in Information Management, Computer Technology, or a related field and six (6) years of work experience related to the vacancy.
Or
A vacancy-related technical school certificate and eight (8) years of work experience related to the vacancy.
Note: A combination of education and experience to equal 10 years or more can be used to qualify for the position.
And
Will require a valid Minnesota Class D Driver's License, or equivalent out-of-state driver's license.
City of Saint Paul
Saint Paul, Ramsey, Minnesota 55102
US
