IT Member Consultant
Full-Time IT Member Consultant at League Of Minnesota Cities
Available Openings: 1
Industry: Technology, Government
Pay Type: Salary
Compensation: $90,336.00 - $115,000.00 Annually
Education Preferred: Yes
Education Level: Bachelor's Degree
E-Verify: Yes

Position Summary
Manage external technology offerings for members under the guidance of the Technology Services Director. Identifies areas where members could benefit from advice or programs and creates offerings to meet those needs. Serves as the primary technology contact for members.

Responsibilities

Essential Job Duties

Member inquiries:

  • Serves as the primary contact for technology-related member inquiries.
  • Work in coordination with the Cybersecurity Loss Control Field Consultant and other staff, as appropriate, to make sure League members receive a timely, coordinated, and consistent approach to issues and concerns. 
  • Responds to both routine and complex IT-related inquiries from League members by asking questions to understand challenges, appreciate alternate perspectives, brainstorm on best practices, share resources and provide thoughtful suggestions to improve member processes and outcomes.
  • Development of technology resources
    Stays informed of industry information and developments in technology. 
  • Assist LMCIT staff in devising loss control practices around technology.
  • Drafts and updates member IT reference resources with the lens of prioritizing the League as a resource of choice for our members. 
  • Procures and maintains list of technology contracts and vendors for member reference
  • Develops and presents virtual and in-person training on technology topics.
  • Stays informed of industry information and developments in technology to share best practices assistance to members and assist with technology resource updates. 
  • Coordinates the City IT Professionals group (CITPro) ensuring regular training, meetings and gatherings occur. 
  • Creates and maintains connections with State, County and other government entities.

General

  • Keeps the Technology Services Director informed of issues and concerns members are raising and recommend and implement additional member service outreach programs and services that will support League members ability to improve their overall technology footprint.
  • Perform other tasks as needed, or as assigned by the Technology Services Director

Qualifications

Core qualifications & Desirables
Education and experience equivalent to a bachelor’s degree in computer science or a related area.

  • Five years of highly responsible professional experience in technology, including technical and/or managerial leadership.
  • Experience developing technology strategies and solutions.
  • Strong writing, oral communications, and public speaking/presentation skills.
  • Strong project management skills.
    Ability to travel in-state as needed and occasionally work extra hours as projects demand.Desirable Qualifications
  • Master’s degree in computer science or information systems, or related field.
  • Two or more years of work experience in a municipal or government entity.
  • Experience leading technology-related initiatives.
  • Familiarity with Minnesota laws and practices affecting local government operations, or the ability to become familiar with them within a short timeframe.
  • Experience providing technology training to public sector officials.
  • Examples of Performance Criteria
  • Considers current technology/management concerns and loss control concerns in all duties, particularly in providing advice, assistance, training and information to member cities.
  • Demonstrates the ability to analyze, share appropriate resources and offer best practices and alternative solutions for member consideration.
  • Strives for excellent customer service to all external and internal customers by providing quick and accurate responses while maintaining a helpful, friendly, and positive demeanor.
  • Actively monitors CITPro forum and provides information and resources as appropriate. 
  • Contributes to a teamwork environment, sharing information and assisting others as appropriate.
  • Demonstrates ability to communicate professionally and effectively, verbally and in writing, and can effectively present technology topics to those with a limited understanding of technology. 
  • Demonstrates knowledge of state statutes relating to technology and governmental entities, as well as knowledge of data practices and city related data security requirements. 
  • Works independently and prioritizes multiple ongoing projects effectively.  
  • Demonstrates ability to develop and maintain positive and effective working relationships with League staff, member cities, and the public.
  • Uses good judgment in decision making.
  • Demonstrates the ability to; interpret and apply policies and procedures and identify and analyze problems and alternative solutions.
  • Meets or exceeds League Empowerment and Performance Program (LEAPP) results/timelines and other department performance measures.
  • Promotes diversity and inclusion objectives, including race equity objectives, defined by the League and continually examines their own performance to eliminate implicit bias in carrying out duties and interacting with the public, coworkers, and members.

League Of Minnesota Cities

Contact: Human Resources
Phone 651-281-1202
145 University Avenue West
Saint Paul, Ramsey, Minnesota 55103
US
Transit: On bus line, On the Green Line