Description
Organization Description
Hmong American Partnership (HAP) is a social service and community development organization whose mission is to empower the community to embrace the strengths of our cultures while achieving our potential. HAP’s vision is to create profound social, economic, and educational transformation by providing culturally responsive services, housing stability programs, and wellness support for the Southeast Asian and immigrant/refugee populations.
HAP’s vision is to reach out to the world with profound social, economic, and educational transformation. Primary Function of the Position
Under the direction of the Program Manager, Community Empowerment, the Community Advocate will provide comprehensive, coordinated, culturally specific supportive services to members of the local Southeast Asian and immigrant and refugee communities who need supportive services in COVID recovery or substance use prevention. This position will take a comprehensive approach to supporting participants, including linking them to substance use, mental health, financial, housing, and counseling resources as well as guiding them in defining their success and creating their own paths as a source of health, wellbeing, and self-sufficiency. Additionally, this position is responsible for the coordination of multigenerational family events aimed towards healing, connectedness, and mental wellbeing. This includes program planning, creating curriculum, providing direct service, and collaborating with other team members as assigned. The candidate must demonstrate a strong work ethic, as well as integrity, accountability, and high performance in previous work experience. The best candidate for this position is someone who can align themselves to our outcomes driven culture and understands the unique challenges of an immigrant and refugee community. We are looking for someone who takes a person-centered approach and has a pulse on the trends of culturally specific, family advocacy work, and intersectional lens of violence.
Position Responsibilities
Program Development and Implementation
· Coordinates program events that bring all participants and families together to strengthen relationships and connectedness. · Create culturally specific material for facilitation, workshops, and program specific work to share with participants and the community. · Regularly collect data and evaluations and update curriculum content to represent the current trends, interests, and feedback of participants and/or community members. · Facilitate one-on-one and group sessions using culturally appropriate and trauma-informed lens. · Ensure participant eligibility to receive services and to identify goals and needs in a timely manner. · Effectively track and manage program performance goals and outcomes to ensure success. · Effectively track and manage program budget.
Community Relationship Building and Program Recruitment
· Build rapport with current participants, including recruitment of new participants and families. · Participate in community outreach to support targeted population with program services and resources. · Develop and sustain working relationships with community partners; participate in community meetings, outreach initiatives and events, training and conferences assigned and/or required, and collaborations.
Data Management and Reporting
· Collect and track accurate participant data, such as participant demographics, services received and goals. · Understand and engage in the program evaluations process including data collection and entry, demographic data, and assist in completing program reports, as necessary. · Other duties as assigned, and as needed, to further the impact and goals of the program and in alignment with HAP’s mission.
Advocacy Work
- Gather resources, referral information and procedures necessary to assist participants in achieving their goals.
- Provide person-centered, trauma-informed direct services and case management to participants.
- Support targeted population with substance use prevention, mental health, and resource navigation through a cultural lens. · Take accurate and appropriate steps to deal with crises/ emergencies with the goal of maintaining the safety of participants and promoting self-sustainability. Benefits All full-time (30+ hours per week) Hmong American Partnership (HAP) employees enjoy:
- Comprehensive Benefits Package: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, STD, LTD, Accident & Critical Illness, 16 Days of Paid Time Off (PTO) + an organization-wide paid Mental Health Week, 11 Holidays, 401K, and more!
- Career Development: Training & Professional Development Opportunities!
HAP is an equal opportunity and affirmative action employer. Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership, or activity in a local human rights commission, or status with regard to public assistance. Individuals with disabilities in need of accommodation should contact us at hr@hmong.org.
Responsibilities
Essential Functions The following position requirements are representative of those that will be encountered while performing the responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer, phone, and keyboard. · Must be able to remain in a stationary position for sustained periods of time in an indoor setting. · Ability to tolerate moderate noise levels (i.e., shared open office space with computers, phone, printers, light traffic). · Must have the ability to move about the office to access files and office equipment. · Must have access to reliable transportation for occasional travel to meetings at other HAP office locations, events, and offsite meetings. · Occasional moving or lifting of boxes or files up to twenty pounds. · Able to focus on data, analyze the information and draw conclusions. · Frequent interactions with coworkers and participants requiring the ability to communicate effectively. · Frequent communication via email requiring ability to fluently read and write in English. · Frequent preparation and analysis of figures
Qualifications
Skills, Knowledge, and Abilities
- Bilingual in English/Hmong or English/Karen and reading and writing skills in Hmong or Karen are preferred. · Demonstrated experience to communicate compassionately and effectively with limited-English speakers, potentially under duress.
- Strong cultural intelligence and understanding of the experiences of Southeast Asian refugees in America.
- Previous training in advocacy/ vulnerable populations preferred.
- Knowledge of COVID-19 and intersectional violence, mental health, and substance use is preferred.
- Knowledge of community resources that provide services to low-income families and target population.
- Ability to work with diverse stakeholder groups and sustain community partnerships.
- Compassion for and commitment to supporting the healing and recovery of those who have experienced or are experiencing violence.
- Skills and experience with trauma-informed practices.
- Ability to set boundaries effectively and kindly.
- Maintains composure in highly stressful or adverse situations and prioritizes the safety of participants and self.
- Strong organizational skills include multi-tasking, prioritizing, planning, and effective time management.
- Proficient in Office 365 programs, Google and Microsoft Teams is preferred.
- Ability to manage and track multiple projects simultaneously including work plan and budget management.
- Effective group facilitation and meeting management skills.
- Ability to work independently with minimal supervision, while also being a strong team player.
- Ability to achieve program coordination and reporting outcomes in a pro-active, timely manner.
- Familiarity and comfort with electronic forms of communication, including ready access and responsiveness to e-mail correspondence.
- Valid driver’s license, active insurance policy, and access to reliable transportation.
- Work hours vary because of service provision, flexible schedule, and ability to work occasionally evenings and weekends as needed.
Education and Experience
- A minimum of a high school diploma; Associates Degree or equivalent experience in social work, behavioral health, counseling, human services, public health, program development or related field is preferred.
- At least two (2) years of experience in case management and intervention work with targeted population/ vulnerable population, or a combination of equivalent experience and education.
Hmong American Partnership
St Paul, Minnesota, Minnesota 55106
US
