Employment Opportunities

Responsibilities

Duties Include: Client Data Base Coordination and Support • Understands how the database works for the agency. • Act as key trainer in concert with MACC* and based on the Train the Trainer model for the agency. • Tracks quality and immediately identifies data problems to MACC and management that need to be addressed. • Troubleshoots issues encountered by users and reports difficult issues to MACC for resolution. • Assist in the development and generates standard reports for the agency using Data Explorer.
• Works to ensure database security and immediately reports any possible security breaches to SPIP Management and MACC. • Assist in integration and program changes of the database for the agency. • Suggests changes and/or revisions to the database to Management and MACC and tracks the all agreed upon changes. • Test new revisions and/or changes in the agency database. • Tracks users as they leave the agency and identifies new users – submitting new user requests to Management and MACC. • Assists in communicating key database/changes to staff and evaluates/shares staff reactions to database and its usage to management and MACC. • Attends database MACC agency admin meetings. (* Note- MACC is SPIP’s Client Database administrator and provider) Administrative Support • Maintain and purchase office supplies and equipment and perform related record keeping. • Manage donor database and thank you letters. • Manage office mail. • Update SPIP website as needed (i.e., event notices, job postings, approved edits, etc.). • Have acute knowledge of and utilize all office maintenance and service contracts. • Oversee internet, security and telecommunications systems proper function, and assist with technology issues (reboots, contacting vendors/service providers to address issues, etc.). • Coordinate with suppliers, vendors, equipment reps, and facilities maintenance and repair people, etc. • Manage and build relationships with outsourced functions such as suppliers and contractors. • Maintain an inventory of office supplies and equipment. • Assist with general development duties. • Maintain staff emergency contacts. • Perform supporting admin duties. • Assist with scheduling and setting-up meetings. • Assist in entering client data as needed. • Assist with general events. • Play a leadership role in annual SPIP Hockey Game fundraiser. • Assist in answering phones when needed. • Perform other duties as assigned by the Executive or Operational Director.

Program Support • Manage client related emergency vendor cards, order client-direct-need items and perform appropriate approval and record keeping processes. • Assist with onboarding new employees, including working with SPIP tech consultant in issuing new employee’s email, and computer; cell phone set-up, and initiating all calendar, schedule and database access. • Work with Technology consultant as needed in addressing staff computer issues. • Cover desk at BTS victim service center on occasion as needed.