The current vacancy is in the Workforce Solutions Department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.
To assist Employment Guidance Counselors in providing services to program participants; to reinforce the job seeking and work skills that Employment Guidance Counselors teach participants; to maintain program participants' records; to monitor participants' progress during and after the program; and to perform related duties as assigned. (This is the first level of a two- level, career development class series. Work assignments enable incumbents to obtain experience required for advancement to Employment Guidance Counselor Aide 2).
Flexible Workplace
This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy. Please note that the Employment Guidance Counselor Aide 1 is expected to work primarily onsite at various locations within Ramsey County
If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).
To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.
Responsibilities
Examples of Work Performed
- Under the supervision of an Employment Guidance Counselor, conduct individual and group intakes by assisting applicants to complete intake forms, interviewing applicants to determine program eligibility and to assist in identifying job skills and potential barriers to sustained employment, scheduling participants for orientation, and setting up case files.
- Hold group meetings with program participants to provide information about the program, and to reinforce job search and job retention skills, such as networking, making cold calls, effective use of the telephone, writing query and cover letters and resumes, following up after initial contacts, maintaining motivation, and adjusting to the work environment, that the Employment Guidance Counselors have taught the participants.
- Staff a computer-based resource room.
- Administer, score, and record participants' assessment tests as directed by Employment Guidance Counselors; Guidance Counselors; maintain case files manually and through electronic database.
- Verify participants' MFIP status with the Community Human Services Department as directed by the counselors or administrative staff.
- Contact participants to inquire about their progress, determine whether they need additional services, and obtain post-placement information.
- Notify an Employment Guidance Counselor if a participant seems to need additional services.
- Track program participants' activity, document participants' attendance, notify counselors of participants who are out of compliance with program or reimbursement requirements, and tally statistics.
- Maintain participant tracking systems for special projects as assigned and provide information to counseling and administrative staff.
- Process counselors' requests for computer runs from automated career assessment systems.
- Research and compile information on educational institutions, social services, and other community resources.
- Refer program participants to other social services or community resources, for non-vocational problems that affect their ability to seek and keep employment.
- Assist clients with problem solving under the directions of an Employment Guidance Counselor.
- Develop a working relationship with various companies, organizations and agencies, by making presentations, co-hosting meetings and co-facilitating workshops that explain the Dislocated Worker services and the other programs provided by Ramsey County Job Training.
- Participate in job fairs, Meet the Employer Events and contributes to curriculum development.
(The work assigned to a position in this classification may not include all possible tasks in this work and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position's management approved work schedule is required.)
Essential Functions: 2, 3, 4, 5,6,7,8,9,10,11,12,13,14,15
Qualifications
Minimum Qualifications
Education: High school graduation or equivalent.
Experience: Four years paid or volunteer experience in a paraprofessional or clerical position that included contact with clients/customers.
Substitutions: Post-secondary education in Vocational Education, Counseling, Human Services, Social Services, or another closely related field may substitute for two of the four years of the required experience.
Exam/Screening Process Information
The examination process will consist of the following section with each section weighted as indicated:
- Training and Experience Rating = 100%
The examination for Employment Guidance Counselor Aide 1 will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.
Eligible List: The names of all applicants who filed a properly completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Employment Guidance Counselor Aide 1. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Candidates will remain on the list for 30 days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list.
Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.
Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.
E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.
Equal Opportunity Employer: Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.
Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives being equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.
To print a paper application for this posting click Paper Application (Download PDF reader). You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.
For further information regarding this posting, please contact Lindsey.Hunter@co.ramsey.mn.us
Ramsey County
Suite 1022A
Maplewood, Mn 55109
US
