Job Summary
*Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available.
The HIV Eligibility Specialist works in collaboration with other HIV Benefits and Elibility staff, government professionals, and stakeholders to review program applications—and all Ryan White applications for Centralized Eligibility. They serve as the subject matter expert for the team on eligibility, enrollment, and related procedures and provide lead work direction to Eligibility Navigators. Additionally, this position supports the development, review, editing, and implementation of Program HH eligibility and enrollment policies and procedures. Finally, this position supports other areas in HIV/AIDS operations, program development, and enrollment, as well as integration with the Disability Services Division.
Why Work For Us
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 12 paid holidays each year.
Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.
Responsibilities
Responsibilities include, but are not limited to:
- Use electronic records and applications and documents submitted by applicants and program enrollees to perform Program HH eligibility and enrollment;
- Be an active participant and initiator in supporting the development and implementation of Minnesota’s HIV (Program HH) benefits and eligibility policies and procedures;
- Communicate eligibility determinations and program rules to applicants/enrollees as well as associated providers including community case managers and benefit counselors;
- Actively prepare for and participate in stakeholder, community meetings, or HIV-related groups;
- Actively assist in Program HH quality improvement processes.
Qualifications
Qualifications
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Two (2) years of experience providing administrative support determining eligibility for community-based health care programs.
Experience must clearly demonstrate:
- Customer services skills to interact with stakeholders for eligibility and communicate program policies and procedures effectively in-person and via email
- Knowledge of HIV-related basics, Program HH policy and procedures, and general HIV information
- Computer skills with the ability to navigate multiple screens and databases
- Experience entering data into online database/electronic records systems
- Experience working in a fully electronic system for managing client information for benefits eligibilty determination
- Experience reviewing income, taxes, and medical information as it relates to program eligibilty and have a understanding of Minnesota insurance landscape
- Understanding of Health Insurance Portability and Accountability Act (HIPAA) compliance standards
Preferred Qualifications
- Variety of experiences working effectively with people from backgrounds and cultures differnt that one's own
- Experience implementing and maintaining consistent, accurate policy and procedures in determining program eligibility
- Analytical ability to review policies and procedures for barriers, gaps, or enhancements
- Experience entering data into Medicaid Management Information System (MMIS)
- Lived experience with HIV, in a community more often impacted by HIV or experience working with communities most impacted by HIV
Additional Requirements
- Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
- Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).
Minnesota Department of Human Services
Saint Paul, Ramsey County, Minnesota 55155
US
