Employment Opportunities

Responsibilities

Basic Function

 

COVID-19

Effective Nov. 1, 2021 all job offers are conditioned on the candidate being fully vaccinated against COVID-19 with a vaccine authorized for emergency use or FDA-approved. Anyone hired after November 1, 2021 will be required to show proof of vaccination on or before their first day of employment and complete a form certifying that they are vaccinated. Religious and medical exemptions or reasonable accommodations will be considered upon request as required by applicable law.

The current vacancies are in the Financial Assistance Services department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.

To assist Ramsey County residents in connecting to, or maintaining a connection to, the resources available to meet their economic and social service needs.  To primarily serve current or recent recipients of public assistance through determining benefits for the various public assistance programs; to re-determine eligibility and benefits in response to changes in a program participant's circumstances; to review eligibility for recently closed public assistance programs; to evaluate eligibility for additional programs for current recipients of public assistance.  To communicate program requirements and assist program participants in maintaining eligibility for assistance.  To support program participants in achieving the highest possible degree of independence from public assistance; to support participants in addressing those barriers that prevent them from achieving and maintaining self-sufficiency.  To communicate program purposes and apply policies to individuals in a clear, polite, professional and culturally sensitive manner; and perform related duties as assigned. (This is the entry level of this class series. Employees are assigned to a case management unit responsible for on-going reviews of active Minnesota Family Investment Program (MFIP), Supplemental Nutrition Assistance Program (SNAP), General Assistance (GA), or MNsure, Medical Assistance (MA)-Minnesota Supplemental Aid (MSA)-General Assistance Medical Care (GAMC) cases.  Assignments enable employees to gain the knowledge required for advancement to Financial Worker 2.)

If an internal candidate is selected, salary will be set in accordance with personnel rules (i.e., promotion, transfer, or voluntary reduction).

To view or print a copy of the complete Ramsey County job (class) description for this job, go to Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job descriptions.

Hourly Salary Range for Financial Worker 1:  $20.31 - $29.08
Hourly Salary Range for Financial Worker 2:  $21.43 - $31.90

 

Examples of Work Performed

 

1. Determine on-going eligibility of clients of multiple public assistance programs; conduct interviews, and review and verify information on clients' status with respect to program requirements.
2. Determine initial eligibility for households applying for Emergency Assistance or active on public assistance and applying for additional programs; conduct interviews, and review and verify information on clients' status with respect to program requirements.
3. Effectively communicate program time limits, expectations and other program requirements to the client, and serve as a central point of communication for financial, childcare and employment services.
4. Determine benefit amounts for clients and re-determine benefit amounts required by changes in a client's status, by reviewing and verifying client information, preparing budgets and related documents, and calculating benefit amounts in accordance with established benefit standards.
5. Perform data entry on, retrieve information from, and employ other keyboard skills with multiple county and state computer systems (including MAXIS, MMIS, METS, MEC2 and Outlook).
6. Advise clients of case status, including explaining eligibility requirements and benefit factors, refer clients to programs to assist them in maintaining eligibility, and to programs and other community resources in the event the client is no longer eligible for public assistance.
7. Maintain detailed knowledge of the current requirements of multiple public assistance programs through meetings, training sessions and the review of appropriate literature.
8. Attend appeal hearings and documents the actions taken by the agency regarding eligibility or amount of public assistance issued.
9. Provide caseload coverage for co-workers.  May provide on-the-job training for staff new to the agency or new to a particular program.
10. Maintain regular, punctual attendance consistent with the ADA, FMLA and other federal state and local standards.

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification.  Regular attendance according to the position's management approved work schedule is required.)
 
ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 10.