Office & Medical Administration

Master professional office and medical admin skills for high-demand roles. Gain the technology, business communication, and customer service expertise you need for a stable career in government or healthcare administration.

NEW cohort starts September 7, 2026!

Schedule
Length: 7 Weeks (4 days/week, Monday-Thursday). 
Time: 9:30 AM – 2:30 PM. 
Start Date: September 7, 2026.                                  

Format
Hybrid (first 3 weeks in-person, remainder online)  

Location
Northwest Family Services Center
7051 Brooklyn Blvd
Brooklyn Center MN 55429

Contact Christina for more information
Email: Christina.Layer@hired.org
Phone: (612) 483-0924

Training Benefits

• Targeted Starting Wage: Average starting wage of $20–$24/hour.
• Certifications & Skills: Business communication and professionalism, job readiness skills, problem solving and de-escalation best practices, Northstar Digital Literacy, Microsoft Office Specialist, Mental Health First Aid, and Medical Terminology instruction.
• Coaching & Mentoring: One-on-one job coaching, resume development, mock interviews, job shadowing, and mentoring from business professionals.
• Placement Opportunities: With partners like the City of St. Paul, Ramsey County, Children’s MN Hospital, M Health Fairview, North Memorial Health, CVS Health, and MNGi.

Enrollment Requirements

• High school diploma/GED
• 1 year customer service experience
• 6 months of admin experience and/or some college (preferred)
• Ability to type 30 words per minute
• Some experience with Microsoft Office.
• Low-income household