Remote Job Opportunity at Drake Realty Inc. Payment Processing Coordinator
Payment Management: Receive and record rent payments from tenants. Process rental payments promptly and accurately according to accounting instructions. Ensure all payment transactions are properly documented and filed.
Communication: Handle emails, phone calls, and texts related to payment inquiries from tenants and stakeholders. Provide timely and professional responses to payment-related queries.
Record Keeping: Maintain detailed and organized records of all payment transactions. Ensure accuracy and completeness of payment records for auditing and reporting purposes.
Inspections: Conduct local house inspections as required for rental properties. Document property conditions and report findings as necessary.
Customer Service: Provide excellent customer service to tenants regarding payment issues or concerns. Address any payment-related issues or disputes in a timely and effective manner.
Support and Collaboration: Collaborate with team members to support the overall operations of the Account Department. Assist with additional tasks related to payment processing and accounting as needed.
Compliance: Ensure compliance with all relevant regulations and company policies regarding payment processing. Adhere to accounting standards and procedures to maintain financial integrity.
Responsibilities
Receive and Record Payments: Receive rent payments from tenants. Record payments accurately in the accounting system.
Process Payments: Follow accounting instructions for processing rent payments. Ensure payments are processed promptly and accurately.
Communicate with Stakeholders: Handle emails, phone calls, and texts related to payment inquiries. Communicate with tenants regarding payment issues or questions.
Maintain Records: Keep detailed records of all transactions. File and organize payment records for easy access.
Conduct Inspections: Conduct local house inspections as required for rental properties. Document property condition and report findings as necessary.
Provide Support: Offer support to other team members as needed. Assist with additional tasks related to payment processing or accounting.
Ensure Compliance: Ensure compliance with all relevant regulations and company policies. Adhere to accounting standards and procedures.
Customer Service: Provide excellent customer service to tenants and other stakeholders. Address any concerns or issues regarding payments professionally and promptly.
Reporting: Generate regular reports on payment processing activities. Provide updates to management regarding payment status and any issues encountered.
Continuous Improvement: Identify opportunities for process improvements in payment processing. Suggest and implement enhancements to increase efficiency and accuracy. These responsibilities encompass the core tasks of a Payment Processing Coordinator within a real estate agency, ensuring smooth and efficient management of rental payments.
Qualifications
Experience in payment processing, accounts receivable, or related financial role.
Strong attention to detail and accuracy in data entry and record keeping.
Excellent communication skills, both written and verbal.
Ability to work independently and remotely with minimal supervision.
Proficiency in computer skills and familiarity with accounting software.
Customer service-oriented mindset with a focus on providing solutions.
Reliable internet connection and access to necessary technology for remote work.
Drake Realty Inc.
Suite 41
Marietta, Cobb, GA 30062
US
