Customer Service & Sales
Learn the foundational skills required to provide superior customer service in retail and office environments.
Over the course of two full days, learners will master customer service and sales skills. Topics covered include understanding the customer life cycle, developing effective strategies for engagement, assessing needs, and closing sales. This course is perfect for someone interested in or currently working in a customer-facing role, whether in a retail setting or another industry.
EMAIL ERINW@TAKODA.ORG FOR QUESTIONS OR TO SIGN UP. PARTICIPATION IS FREE.