Employment Opportunities

The City of Saint Paul Public Works Department is hiring an individual to perform skilled support work to assist, direct, and respond to internal and external customers.

Here's what you can expect to do: Communicate with residents to assist with recycling, garbage, and reuse service and information requests. Inquiries are primarily received by phone, email, and online. Utilize customer service software to respond to requests and communicate with other department/office staff and City-contracted service providers. Utilize strong verbal and written communication skills to understand requests, provide information, resolve problems, enter data, and refer residents to appropriate resources and service providers to fully address customer needs. For more information and essential functions, see our job description. Information Specific to this Position: This vacancy is located at 60 W Sycamore St, Saint Paul working Monday – Friday 8:00am – 4:30pm. A hybrid schedule of up to two days per week working remotely is available after an introductory period.

Our Benefits: We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions and paid vacation and sick time. The eligible list created from this assessment will also be used to fill Customer Service Representative positions as they become available in various departments within the City.

Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.