Basic Function
The current vacancy is within the Health and Wellness Administration Division. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.
This position is a Reporting Unit Supervisor for a team that performs business analytics and report development for human services and county clinics. This position provides leadership, project management, and supervision for a team responsible for developing and maintaining the entire report life cycle from the first request, report development, sharing reports, maintaining documentation, and retiring reporting that are no longer needed. The position requires the ability to translate business partner questions and information needs into easily understood reports.
Flexible Workplace
This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy.
If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).
To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.
Responsibilities
Examples of Work Performed
- Promote a diverse, culturally competent, and respectful workplace.
- Develop priorities, goals and work standards for management analysis projects, including but not limited to developing special reports, monitoring project progress, and resolving problems.
- Hire, assign, supervise and evaluate the work performance of assigned staff; conduct unit meetings, consult with staff on individual project assignments, provide guidance for staff development; ensure staff compliance with applicable laws, policies, procedures, regulations and work standards.
- Manage the data management functions for the department by coordinating business requirements definition, workflow analysis and redesign. Manage the system and software development lifecycle for department-specific software, as well as enhancements and maintenance of existing systems. Meet regularly with department managers and directors to ensure that department-specific software drives and supports changing business practices.
- Work with department staff to ensure that department-specific software, whether provided by vendors, the state, or collaborative partners, meets business needs and provides value to the County.
- Participate in committees and workgroups to create and support collaborative technology solutions for department-specific software.
- Serve as liaison to County Information Services Department to ensure technology services meet departmental business needs.
- Communicate department needs and participate in enterprise-wide technology systems projects as appropriate.
- Support and ensure strong organizational change management practices for project-related changes, staff adherence to work standards, and professional management analysis techniques.
- Oversee and monitor department-specific information systems projects by establishing a project schedule, setting priorities, directing staff as appropriate; overseeing applications testing; reviewing final product with users to ensure it is functional and identify any needed modifications; meet with project teams when problems arise and assist with coordination between divisions or departments when needed.
- Represent the department at meetings and on committees with other County departments, County Board Staff, state officials, and community agencies.
- Oversee the development of training plans and curricula to ensure consistency; and ensure staff are trained.
- Collect, analyze and evaluate on a continuous basis the appropriate data to monitor trends and developments relating to program needs and resource availability to ensure they meet business needs; recommend program priorities to department managers; set priorities, goals and standards for the unit supervised.
- Administer, plan, organize, supervise and coordinate all functions in the unit assigned; maximize revenue collection; assist in interpreting laws, policies and regulations to determine impact on core organizational functions business process and requirements.
- Review and make recommendations on the impact of specific legislation to department managers and directors and serve on the MN Department of Human Services rule-making committee as assigned.
- Determine reasonableness of requested programmatic-related updates (based on availability, coordination with County Information Services Department, and departmental major priorities) and identify other needed changes.
- Coordinate line of business software projects with the County Information Services Department, Minnesota Department of Human Services and/or departmental users in the area(s) assigned.
- Plan, organize, supervise and coordinate a program of management analysis and revenue enhancement in the Health and Wellness Administrative Division and/or unit assigned; provide oversight and coordination for internal and external audits.
- Manage Requests for Appeals in Revenue Unit regarding social services and child care activities; monitor and ensure service billings in Revenue Unit are made to Medical Assistance, health plans and other payers, if assigned in that area.
(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)
ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 12, 13, 14, 15, 16, 17, 18, 19.
Qualifications
Minimum Qualifications
Education: Bachelor’s Degree in Public Administration, Business Management or Business Administration, Management Information Systems, social or behavioral science or closely related field.
Experience: Six years of experience in management analysis or technical systems development, implementation and support, which may include analysis of methods, systems or major administrative systems or projects, including the coordination of the work of employees engaged in management analysis or technical functions.
Substitution: Relevant work experience in a related environment in excess of the experience requirement, which may include social work, Community Corrections technical systems or major administrative systems or projects, may substitute for the education requirement on a 2 to 1 basis.
Certifications/Licensure: None
Exam/Screening Process Information This examination process will consist of the following sections with each section weighted as indicated:
Training and Experience Rating = 100%
The examination for Management and Analysis Supervisor will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions - do not mark "see resume" or "see work history" as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.
Eligible List: The names of all applicants who pass the examination/screening process, and file a properly completed application, shall be placed on the Rule of 10 eligible list for employment as a Management and Analysis Supervisor. This list will be certified to the appointing authority which may use this list to fill a vacancy. Candidates will remain on the list for 1 month or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted.
Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.
Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merit and the type of work sought. However, making false statements or withholding information will cause you to be barred or removed from employment.
E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.
Equal Opportunity Employer: Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin.
To print a paper application for this posting click Paper Application (Download PDF reader) (Download PDF reader) (Download PDF reader). You will need to print this posting and answer the supplemental questions associated with this exam and submit them with your completed paper application.
For further information regarding this posting, please contact Patrick Lemmon, patrick.lemmon@co.ramsey.mn.us
Ramsey County
Saint Paul, Minnesota, Minnesota 55101
United States
