Employment Opportunities

Responsibilities

Examples of Work Performed

1. Promote a diverse, culturally competent, and respectful workplace.
2. Function as the primary customer service representative in the facilities and is the main liaison between the tenant organizations and Property Management administration. Coordinate department communications to tenants.
3. Communicate the Department's vision statement, mission statement, policies and procedures to staff and contracted personnel; work closely with subordinate supervisors, staff, and skilled union work force to ensure positive labor relations are pursued; monitor subordinates interpretations of bargaining contracts to maintain consistent labor practices; participate in grievance hearings as needed. In conjunction with department staff support the common department goals to provide welcoming, accessible, energy efficient, safe, and clean office and public spaces, on all leased and count owned property.
4. Manage the personnel and budget activities by delegating duties, directing workflow, instructing staff, and inspecting work assignments; make decisions regarding the hiring, evaluation, and discipline of staff.  Manage and ensure the accuracy of all payroll and personnel records for staff.   Administer performance appraisals for staff, establish performance goals and provide constructive feedback; review performance of staff and/or contracted personnel to assure performance, compliance, and cost effectiveness.
5. Manage service contracts including the preparation of requests for proposals, proposal evaluations, and vendor performance reports in conjunction with the department contract manager. Review the performance of contract workers to assure performance, compliance, and cost effectiveness. Verify that insurance certificates for all parties are consistent with Risk Management criteria and accidents/incidents are reported as appropriate. Engage local law authorities as needed.
6. Develop annual budget and projecting future needs; monitor the budget to see that expenditures remain within the limits of the approved budget; authorize payments to various vendors and County agents; authorize budget adjustments as required; make decisions regarding the authorization and purchase of supplies, furniture, and equipment.
7. Establish a process for incorporating goals for Minority Business Enterprise and Women’s business Enterprise (MBE/WBE) participation in the procurement process and in workforce participation.
8. Manage staff in maintaining records and generating reports relating to the enterprise asset management system, open and complete service requests, complete and backlog of preventive maintenance tasks, record asset conditions and inspection reports, and maintenance efficiency documents.  Develop and implement quality control standards and inspection programs to ensure that maintenance work and services are being provided at a consistent level of quality and performance across assigned facilities.
9. Coordinate and direct activity for workers’ compensation claims, accident claims and insurance recovery, unemployment claims, employment benefit program, Employee-Right-to-Know and OSHA reports.
10. Manage staff activities in assisting department managers in procurement of services and supplies, regularly update vendor and supplier contact and contract lists, assist in obtaining prices or proposals when requested, develop and track purchase requisitions, receipt of materials and preparation of invoice payments.
11. Manage custodial and maintenance services within assigned locations; develop and monitor service levels working closely with building tenants and staff to meet special needs within the facilities; evaluate and recommend implementation of cost effective and efficient methodology based on best practices in the industry and in the best interest of the County.
12. Participate in joint meetings with other divisional/departmental staff and serve on committees, boards, and work teams.
13. Responsible for Department-wide assignments as determined by management or department director.

Senior Property Manager – Building Services

• Manage and oversee all facility services and operations, including building and grounds maintenance, operations, services, repairs, energy efficiency initiatives and ADA accessibility requirements.
• Manage the monitoring, training, operations, maintenance, and repair of critical building systems including backup generators, electrical distribution systems, uninterruptible power supply systems, security, and closed caption television systems.
• Manage the general operation, maintenance, and repair of buildings and components of its major systems, such as HVAC, plumbing, electrical, security and fire alarms, exterior building envelope, and grounds; establish and implement schedules to maintain these systems.
• Manage exterior maintenance programs including ground care, landscaping, snow removal, parking lots, site access and safety issues.
• Manage routine maintenance and repair and major operating and capital projects in the facility.
• Respond to and coordinate emergency repairs and requests.
• Maintain project records; inspect work for compliance with contract specifications and applicable building/safety codes.
• Develop and monitor integrated financial management and reporting procedures on departmental operations in cooperation with the Finance Department to ensure proper financial controls.
• Monitor compliance with building codes and County policies for building operations and services and develop new policies and standard operating procedures for staff as needed.
• Analyze and evaluate existing department policies and procedures and develop or assist in researching, planning, and formulating new policies and procedures or revise existing ones.
• Responsible for ensuring safety and security of employees and visitors at assigned facility; develop, monitor, and enforce internal safety procedures and compliance with OSHA, building codes and other applicable laws and regulations.
• Assure regulatory compliance in testing and maintaining mechanical, electrical and life safety systems within the facilities; develop emergency and life safety procedures and plans; implement and monitor on-going life safety training for staff and tenants.
• Analyze reports and data generated by the automated maintenance system to identify problems, trends and process improvements as needed.

Senior Property Manager – Support Services

• Develop and manage a 24/7/365 call center program to dispatch maintenance personnel for facility electrical, mechanical, structural, or other building emergencies. In conjunction with Building Managers develop specific response protocols per facility. Train staff to dispatch personnel during business hours, oversee contracted vendor to perform dispatch function after business hours.
• Manage services to ensure compliance and consistency in department financial activities including the development of operating and capital budgets, accounts payable - including use of LCP Tracker, and variance and financial reporting.
• Manage services to maintain the department filing and information retrieval systems: blueprints, project records and construction documents, Operations & Maintenance manuals, warranties, building and systems inspections. Ensure information is readily accessible, review and suggest new applications based on departmental needs.
• Responsible for verifying figures and reconciling errors in statistical records and reports by tracking, identifying, and correcting information as necessary. Review, modify and develop new forms and processes as needed, communicate to department managers and train staff.
• Manage a system to maintain statistical records and reports relating to department energy initiatives, consumption, and efficiencies. Review, update and implement updates to system as needed. Ensure current information is readily available.
• Maintain current contact distribution lists for each tenant entity. Develop and standardize periodic update reports of Property Management activities for distribution to tenants. Assist Building Managers in updating tenant manuals and notifying tenants of emergency building situations.
• In conjunction with Building Managers, develop a training program for maintenance personnel and assigned staff through use of the LMS system and contracted sources. Develop and coordinate training schedule for newly hired staff, notify experienced staff of new and updated training sessions and ensure completion. Review and implement updates to system as needed. Ensure current information is readily accessible.
• Manage a system to maintain records and reports relating to the county’s card access and photo identification systems. Use, analyze and evaluate existing department policies, procedures, and software tools and develop or assist in researching, planning, and formulating new policies and procedures or revise existing ones.
• Develop and manage a property management general request and fulfillment team to provide tenants a resource for centralized general service needs in the areas of space management, furniture management, conference room management, mail/courier services, audio/visual resources in conjunction with Information Services, and other services common to multiple departments. Provide insight and adjust general services functions to accommodate changes in service delivery as needs arise.  Monitor space utilization and coordinate the repair, construction, relocation, and remodeling of office space to meet building occupant needs.

Senior Property Manager – Real Estate Services

• Review and analyze service contract plans for all facility services and operations, including buildings and grounds maintenance, operations, services, repairs, energy efficiency initiatives and ADA accessibility requirements. Focus on efficient, cost effective delivery of services.
• Manage major operating and capital projects. Ensure compliance with building codes and procurement policies. Oversee work related to property transactions. Maintain project records; inspect work for compliance with contract specifications and applicable building/safety codes.
• Assure regulatory compliance in testing and maintaining mechanical, electrical and life safety systems within the facilities; ensure emergency and life safety procedures and plans are updated regularly and that there are programs for on-going life safety training for contractors and tenants.
• Ensure the safety and security of tenant’s employees and visitors at assigned facility; enforce safety procedures and compliance with OSHA, building/fire codes, other applicable laws, and regulations; and ensure existence of department Continuity of Operations Plans and Workplace Emergency Plans. Respond to incidents as needed and coordinate emergency repairs and requests.
• Coordinate the preparation of a comprehensive leasing strategy for owned revenue generating properties that optimizes the tenant mix and promotes traffic generating events.
• Coordinate lease agreements, purchase/sale agreements, easements and other property use agreements working with the county attorney for review of these agreements. Act as lease administrator and manage contract documentation, key dates, and notifications; and participate in lease and purchase and sale negotiations as necessary.
• Coordinate the development of an annual marketing plan for revenue generating properties to include tactics, strategies, and performance measures. Verify that insurance certificates for all parties are consistent with Risk Management criteria and accidents/incidents are reported as appropriate. Engage local law authorities as needed.
• Review advertising strategies and communications; coordinate web-based communications, social media content, and digital signage content for consistency with RC/RCRRA and related facilities brand and policy as related to leasing and activation events.

Senior Property Manager – Energy, Technology and Mobile Support Services 

• Develop standardized building automation system (BAS) platforms and specifications for Property Management.
• Support, program and maintain automation platforms. Provide oversight of automation vendors.
• Develop procedures, training, and coordinate implementation of Standardized Efficient Building Operating best practices.
• Manage, maintain, and provide department energy tracking, monitoring, reporting, and analysis programs including, Energy Manager, PowerTakeOff (PTO), B3, Portfolio Manager.
• Monitor individual building and total department energy and water consumption. Provide periodic reporting of consumption, compared to weather and progress compared to energy reduction goals.
• Assist in analysis and troubleshooting of identified building energy performance issues.
• Conduct periodic audits of buildings related to energy performance and efficiency.
• Develop procedures, training, and coordinate implementation of Energy Reduction best practices.
• Provide energy related project management.
• Facilitate good written and verbal communication, coordination and planning between Energy and technology team (ETT), building and project teams
• Respond to and coordinate emergency repairs and requests for BAS platforms.
• Monitor compliance with building codes and County policies for building operations and services.
• Update mobile support services team written plan and procedures to provide mechanical and technical assistance in the maintenance, operation, and repair of building systems and technology.
• Develop department utility budgets and forecasts. Include narrative explaining assumptions, projections, and forecasts.
• Perform research and provide recommendations for energy innovation projects and products.
• Develop the capital investment plan to achieve the county energy and carbon reduction goals.

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification.  Regular attendance according to the position's management approved work schedule is required.)

ESSENTIAL FUNCTIONS (ALL): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13.

ESSENTIAL FUNCTIONS (Functional Area):  All essential functions listed above as well as the assigned Senior Property Manager functional area, as assigned.