Appeals Officer
Full-Time Appeals Officer at Minnesota State Department of Revenue
Available Openings: 1
Industry: Legal, Government
Pay Type: Salary
Compensation: $60,468 - $89,094 / annually
Education Level: N/A

• Job ID: 66022 • Location: St. Paul • Full/Part Time: Full-Time • Regular/Temporary: Unlimited • Who May Apply: This vacancy is open for bids and for all job seekers simultaneously. Bidders will be considered through 05/31/2023. • Date Posted: 05/25/2023 • Closing Date: 06/05/2023 • Hiring Agency/Seniority Unit: Revenue Dept / Revenue (inc Assessors)-MAPE • Division/Unit: Appeals & Legal Services / Appeals 3 • Work Shift/Work Hours: Day Shift • Days of Work: Monday - Friday • Travel Required: No • Salary Range: $28.96 - $42.67 / hourly; $60,468 - $89,094 / annually • Classified Status: Classified • Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE • FLSA Status: Nonexempt • Telework Eligible: Yes • Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans. The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Job Summary

This posting may be used to fill multiple vacancies.

This position is responsible for the independent resolution of difficult or complex administrative appeals for specialized tax, penalty, and collection issues for a variety of tax areas. This position is also responsible for the independent resolution of a variety of difficult to more complex administrative appeals arising out of the income tax system including individual income tax amended return adjustments and denials, non-filer cases, office audits, and property tax refund denials and assessments. These appeals arise from the assessment and refund processes as administered by the Commissioner of Revenue. This position is also responsible for providing assistance to the Attorney General litigating attorneys in Tax Court and other related duties. Teleworking employees are required to live in Minnesota or a bordering state in a county along the Minnesota state line. The candidate(s) hired and new to this job classification may be eligible to receive a $5,000 hiring bonus! This bonus will be paid in two increments, with the first payment made after successfully passing the probationary period.

A $1,000 Referral Bonus may be offered to Revenue staff that recruit new talent hired at Revenue, in this position. To submit your referral, email: using subject line ‘Employee Referral’ and include candidate’s name and this job posting ID, prior to candidate being selected.


Minimum Qualifications

Two (2) years of full-time equivalent professional-level accounting or auditing experience AND Any of the following from an accredited college or university: • Bachelor's degree with a major in Accounting, Finance, Economics, Business Administration, Business Management, or Marketing; • Master's degree in Business Administration, Accountancy, Finance, or Taxation; or • CPA OR Certification (satisfactory completion of probation) as a Revenue Tax Specialist, Intermediate Applicants who meet the above experience requirements will be further evaluated based on the following: • Knowledge of accounting and auditing principles and practices • Technical tax knowledge, including court rulings, regulations and administrative policies and procedures • Customer service and interpersonal skills sufficient to interact and negotiate with taxpayers and/or their representatives • Leadership skills and the ability to plan, direct, and review the work of others • Knowledge of personal computer operation and software programs used by the department in its internal and external operations • Communication and presentation skills • Knowledge of electronic processing accounting systems • Knowledge of electronic filing/processing systems • Skills in reading comprehension • Skill in problem-solving • Skill in analysis

Preferred Qualifications: • Experience in independent research, statutory interpretation, and resolution of individual income tax issues. • Experience in dispute resolution. • Experience in tax compliance activities • Experience with DOR computer applications and audit templates, including the individual income tax audit and return managers • Knowledge of Minnesota tax laws for general and specific application • Knowledge of court decisions, attorney general opinions, and policies • Experience with individual income tax audit processing procedures

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records, laptop computer, and scanner. Additional Requirements Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email For additional information about the application process, go to If you have questions about the position, contact Yeng Callahan at To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to

If you need a reasonable accommodation for this interview and/or testing process, please contact the Department of Revenue ADA Coordinator at

Why Work For Us

Diverse Workforce We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found: • 95% of employees understand how their work helps achieve their agency’s mission • 91% of employees feel trusted to do their jobs • 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job • 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include: • Public pension plan • Training and professional development • Paid vacation and sick leave • 11 paid holidays each year • Paid parental leave • Low-cost medical and dental coverage • Prescription drug coverage • Vision coverage • Wellness programs and resources • Employer paid life insurance • Short-term and long-term disability • Health care spending and savings accounts • Dependent care spending account • Tax-deferred compensation • Employee Assistance Program (EAP) • Tuition reimbursement • Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637. or email Please indicate what assistance you need.

Minnesota State Department of Revenue

Contact: Nicole Genord
600 Robert Street N.
Saint Paul, MN 55101
Transit: No Transit