Library Customer Service Assistant II
Full-Time Library Customer Service Assistant II at City of Saint Paul
Available Openings: 1
Industry: Government
Pay Type: Hourly
Compensation: $17.66 - $23.78
Education Level: N/A

Performs routine and varied clerical library work such as sorting, shelving, retrieving, and circulating library materials. Resolves common issues that may arise. Assists internal and external customers and uses the Library of Congress Classification system. Performs other related duties and responsibilities as required.

Information about the current opening:

The current opening is a full-time position at Riverview Library at 1 E. George Street, Saint Paul, MN. This location is open Monday through Saturday, and candidates must be available to work a weekend rotation and some nights.

The eligible list created from this assessment will also be used to fill additional LCSA II positions as they become available within Saint Paul Public Libraries.

The City of Saint Paul offers an excellent benefits package including health insurance, retirement contributions and paid time off throughout the year!

Typical Duties:

  • Keeping electronic files up to date
  • Registering patrons for new library cards
  • Resolving customer issues such as lost or damaged books
  • Assisting patrons with self-check machines and coin-operated printers, copiers, and faxes
  • Providing help, guidance, and training to team members
  • Sorting, shelving, retrieval, and circulation of materials
  • Cash handling, such as preparing deposits, reconciling, and balancing cash funds
  • Prioritizing and organizing work assignments

Essential Functions are the functions that the individual holding the position must be able to perform unaided or with the assistance of a reasonable accommodation. The Essential Functions for this position are identified in the Supplemental Information section of the Library Customer Service Assistant II Job Description.

The City of Saint Paul’s mission is to integrate equity and inclusion into how we approach all our work. Our vision is to be committed to building an equitable and inclusive city that will shift culture in city processes and policies, eliminate structural inequities, and ensure timely and relevant access to services, resources, support, and opportunity to every person in Saint Paul.


Two years of clerical experience which may include customer service, compiling information, cash handling, and working with office equipment.

Preferred Qualifications

  • Able to read, write, speak, and understand a second language(s)
  • Basic computer proficiency
  • Previous library experience

City of Saint Paul

Contact: Cecilia Fisher
25 W 4th St, Suite 200
Saint Paul, USA, Minnesota 55102
Transit: On bus line