The Branch Operations Manager is responsible for supporting all department operations for assigned locations. They will directly oversee all branch operations including delivery, plant, warehouse and office functions. Acts as the main liaison between the branch and the Leadership Team in the direction and implementation of standard operating procedures, building improvements, staffing changes, and other developments. Position is responsible for meeting goals set by the Leadership Team and supporting and reinforcing the company mission and culture.
Essential Duties and Responsibilities: • Lead, manage and hold employees accountable; ensure employee compliance with established policies, procedures, and objectives of the Company through L-10 meetings. • Maintain effective working relationships with customers, vendors, and others related to the company; work effectively as a team with all OSC personnel. • Ensure all branch functions meet the company’s high standards and that all functions are staffed by qualified personnel, to include: o Ensure City Desk has full inventory, clean demo room, tidy shelves, etc. and support excellent customer service. o Oversee warehouse operation with a focus on clean, organized and efficient operation. o Monitor stock point review, decide when to add and eliminate. o Work closely with dispatch and delivery drivers to manage routes, improve efficiency, maintain driving and maintenance records, and improve processes as needed. o Ensure compliance with local, state and federal laws and regulations and maintain appropriate licensures, certifications and records. o Monitor location budgets, review and approve expenses and time entry, and share financial updates with the Finance Department, Leadership Team, and other parties as required. o Manage safety practices including confirming that safety trainings and inspections are completed as required, maintaining OSHA compliance and assisting the safety department in the development, implementation and enforcement of appropriate safety procedures. o Assist in the negotiation and coordination of building maintenance repairs and contracts. • Implement strategic plans in conjunction with the Leadership Team. • Be a focal point for questions/concerns of OSC personnel/customers. Adhere to and reinforce OSC’s Mission, Values, Culture, Policies, and Procedures. • Perform all aspects of the job as accurately and efficiently as possible while providing exceptional customer service at all times.
Education, Experience and Skills: • High School Diploma and 3+ years of management experience, with a strong preference for related industry experience. • Associate or bachelor’s degree is preferred. • Broad experience with full range of all business functions and systems. • Strong communication, leadership and management skills. • Skilled in Windows based Microsoft Office environment (Excel, Word and Outlook). • Proficient with dispatch and delivery systems and ERP Software. • Strong problem solving, project management and creative resourcefulness. • Ability to anticipate future consequences, act and react as necessary. • Ability to connect to staff both on an individual level and in large groups. • Willing to work hard, look for challenges and take charge of a situation. • Willing to take unpopular stands when necessary. • Ability to think and operate objectively in order to do the right thing.
Full job description available upon request.
Who is OSC? Oxygen Service Company is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. With being 100% Employee Owned since 1993, we have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company’s core values. Join our team to be a part of an employee-owned company and an organization that is focused on serving its customers and employee owners!
Why Work for OSC? Employees have the opportunity every day to directly impact the success of the business. This is felt through the employee-ownership culture.
OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k) & Employee Stock Ownership Plan, Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com.
Oxygen Service Company is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.
Oxygen Service Company
Saint Paul, Ramsey, MN 55104