Information and Public Records Manager - Property Tax, Records, and Election Services
Full-Time Information and Public Records Manager - Property Tax, Records, and Election Services at Ramsey County
Available Openings: 1
Pay Type: Salary
Compensation: $88,264.79 - $131,186.96
Education Level: Bachelor's Degree
E-Verify: Yes
Basic Function

The Ramsey County Property Tax, Records & Election Services (PTRES) department is currently recruiting to fill a leadership position responsible for managing the duties and staff within the Elections Offices. This position will report to the Deputy Director of Civic Services for PTRES.

This position will manage and direct the day-to-day operations of the Elections division, represent the county in all matters related to Election functions, and act as the County’s representative to the municipal election officials. Priorities include leadership and staff development, focus on community engagement, office operations and management, accountability of the County’s statutory duties related to Voter Registration and Absentee Voting, and assisting the deputy director with strategic planning and goal setting, departmental communications, policy and procedures, and budgeting; and perform related duties as assigned.
Ideal candidate will possess the following leadership competencies:

  • Promote a diverse, culturally competent and respectful workplace.
  • Serve with integrity, empower leadership at all levels, advance equity, value community, and invest in people. 
  • Establish and lead strategic direction aligned with organizational strategies.
  • Impactful communication and presentation skills, including the ability to engage in dialogue with leadership and management teams.
  • Inspire, empower, and developed staff; build a culture that drives forward purpose and goals with creativity and innovation at all levels.
The basic functions of this classification are to manage and direct the activities of a division(s) within the Information and Public Records by organizing and supervising division activities in order to maintain one or more of the following functional areas: county tax revenues and descriptions, the county tract index to all property ownership and encumbrance records, tax forfeited land records, uniform commercial code and judgment records, military discharge records, elections and voter registration data; to conduct policy analysis and research on new or proposed legislation; to coordinate all information technology activities within the department; to collect, maintain county tax funds; to collect property tax revenues; to conduct local elections; to assist in the interpretation and implementation of statutes as they relate to department functions; to manage county Service Delivery including county service centers and navigation services within the community; and to perform related duties as assigned.

Flexible Workplace
This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy (Download PDF reader).

Covid 19
All job offers are conditioned on the candidate being fully vaccinated against COVID-19 with a vaccine authorized for emergency use or FDA-approved.  You will be required to show proof of vaccination on or before your first day of employment and complete a form certifying that you are vaccinated.  Religious and medical exemptions or reasonable accommodations will be considered upon request as required by applicable law.

These positions will remain open for application until filled. Applicants should respond promptly as an initial screening of resumes will occur on May 4th,2023.  

If an internal candidate is selected, salary will be set in accordance with the personnel rules (i.e., promotion, transfer, or voluntary reduction).

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description.


Examples of Work Performed
  1. Promote a diverse, culturally competent, and respectful workplace that ensures high quality, respectful services that provide equitable outcomes and meet the needs of the county’s residents and business owners.
  2. Develop an employee-oriented culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
  3. Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
  4. Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, competency and achievement measures, feedback and performance development planning.
  5. Lead employees to meet IPR’s expectations for productivity, quality and goal accomplishment.
  6. Provide effective performance feedback through employee recognition, coaching and disciplinary action when necessary.
  7. Maintain employee work schedules including assignments, job rotations, training, vacation, sick leave, and overtime scheduling.
  8. Appropriately communicate organization and team information through department meetings, one-on-one meetings and other communication channels and plan staffing levels.
  9. Collaborate with HR to recruit, interview, select and hire employees.
  10. Monitor and enhance metrics to ensure outcomes.
  11. Manage the various sections within a division(s) of the Information and Public Records service team by assisting in the preparation of annual budget recommendations; evaluating existing operational procedures, plans and programs; and recommending new processes/procedures related to the scope and activities of the assigned division.
  12. Establish division policies and procedures, performance standards and staffing assignments to ensure compliance with statutory and regulatory requirements affecting services provided by the various sections managed; prepare documentation and attend meetings related to requests for County Board action affecting the activities of assigned division(s); represents the Division at County Board meetings in discussions of issues related to managed functions; review legislative changes which affect the operations of the various division within the Information and Public Records service team.
  13. Coordinate activities between assigned sections to ensure balanced work flow, and proper attention to priority projects and departmental deadlines.
  14. Manage staff in the collection of tax funds in accordance with statutory requirements for the county, depending on area assigned.
  15. Manage staff in the real estate document recording and indexing process, the collection and distribution of all recording and copy fees to the county or to the appropriate state agencies; maintenance of all advance recorder security deposits; the production of Torrens certificates of title, and the permanent preservation of all recorded real estate documents and indexes, depending on area assigned.
  16. Manage staff in the abatement and homesteading process, ensuring accurate and timely reviews, problem resolution, appropriate escalation and accurate data collection, depending on area assigned.
  17. Manage staff in securing polling locations; prepare and test ballots; maintain and test voting equipment, absentee balloting, contracting, and reporting of results for elections in various local jurisdictions, depending on area assigned.
  18. Manage service center and navigation staff; provide service delivery; establish and maintain working relationships with county departments; establish and maintain working relationships with community organizations and partners, depending on area assigned.
  19. Provide expertise and consideration of needs to other employees and outside individuals by participating on a variety of committees and task forces internally within the Information and Public Records service team, and between departments or agencies; provide expertise and educate officials, agencies and the public on matters related to the functions of the assigned division.
(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification.  Regular attendance according to the position’s management approved work schedule is required.)
ESSENTIAL FUNCTIONS:  1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18.


Minimum Qualifications

Education: Bachelor's Degree.

Experience: Five years of experience in elections administration, business operations/management, organizational development, social services, or in a related field, including at least three of the five years in a supervisory capacity.

Substitution: Three additional years of experience in the areas listed above or relating to elections administration, document filing, social/community services, or public sector/city clerk may substitute for the Bachelor's Degree requirement. A Master's Degree in public policy, public administration, business administration or related field may substitute for two years of the required experience (not including the three years in a supervisory capacity).

 Certifications/Licensure: None.

Preferred: Experience managing a large organization. 

Exam/Screening Process Information

This position will remain open for application until filled. Applicants should respond promptly as initial screening of resumes and letters of interest will occur on May 4th, 2023.
This is a classified, managerial position that is exempt from the examination and certification requirements.  Classified positions, so designated, shall be filled by means of an open application and screening process as stated in section 383A.288, Subd.6 and the provisions of section 383A.289 of the Personnel Act.
Interested candidates may apply by completing the online application and submitting a letter of interest and resume. Your letter of interest should include a brief (one page) narrative describing your interest in this position, understanding of the duties, and why you feel you are a suitable candidate for the position.
The letter of interest, resume, and the application may be sent electronically by attaching the materials to the online postingIf you have difficulty uploading your materials, you may contact Jolie Vu at or by phone at 651-266-2723 for assistance.
To print a paper application for this posting click Paper Application (Download PDF reader).
Veteran's Preference: This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.
Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.
E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.  If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment.  Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.
Equal Opportunity Employer: Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance, or national origin.

Ramsey County

90 W. Plato Blvd.
Saint Paul, MN 55107
Transit: On bus line