Service Technician Helper
Full-Time Service Technician Helper at Poolside
Available Openings: 1
Industry: Construction, Customer Service
Pay Type: Hourly
Compensation: TBD
Education Level: N/A

Responsible for assisting Technicians in efficient and timely completion of repairs and providing exceptional customer service.


  • Follow all directions from Service Technician
  • Provide general labor and assistance on all job sites assigned
  • Attend all required shift or company meetings
  • Attain proper tools or items needed from the service truck to complete the job for the day
  • At pool opening and closing jobs, perform specific tasks as assigned
  • Maintain cleanliness and hygiene of company vehicles and tools
  • Effective and proactive communication with Service Technician to solve problems or relay clear information
  • Maintain open communication along with effective and cooperative relationships with customers and co-workers
  • Responsible for professional work habits, attire and conduct including: come to work daily on-time, with absences reported promptly, all deadlines met, following employee handbook
  • Work safely with required PPE at all times, following all proper safety procedures
  • All other duties as assigned


Position Requirements:

  • Computer skills required for customer ticketing software
  • Must have solid written and oral language skills
  • Competent data entry skills required
  • Excellent attendance is required

Competency’s Needed:

  • Attention to Detail/Accuracy
  • Integrity and Trust: is widely trusted, seen as direct, truthful and can present the truth in an appropriate and helpful manner, keeps confidences, admits mistakes, does not misrepresent self for personal gain
  • Drive for Results: can be counted on to achieve goals successfully; is bottom-line oriented, steadfastly pushes self and others for results
  • Problem Solving: uses rigorous logic and methods to solve difficult problems with effective solutions
  • Organizing: can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently
  • Teamwork: effectively work with others in a helpful and cooperative manner; constructively solve problems or conflicts ensuring the relationship is intact
  • Time management: uses time effectively and efficiently

Physical Requirements:

  • See complete Job Analysis for details.


Contact: Todd Gause
121 East Country Rd. C
Little Canada, MN 55117