Visitor Assistant: Galleries (Seasonal School Year)
Part-Time Visitor Assistant: Galleries (Seasonal School Year) at Minnesota Children's Museum
Available Openings: 4
Industry: Non Profit, Hospitality
Youth Friendly
Pay Type: Hourly
Compensation: $15.00

Description This is a great position for a college student looking to work part-time during the school year. We are flexible when you start employment during the school year. Our busy times per year are mid-December to mid-January and again starting in March thru April. We have opportunity to keep you on the schedule during our non-peak times but this is where we could really use your talent and availability!

If you join us as a seasonal employee but want to stay on longer that would be great! We are flexible. The museum is open to the public Tuesday - Sunday from 9 am to 4 pm.

The Visitor Assistant - Galleries reports to the Gallery Services Coordinator. This position is a seasonal, hourly paid position willing to schedule between 12 - 25 hours per week. Every other weekend shifts are expected.

PAY: Starting pay is $15.00 per hour. If you work more weekend shifts than the required every other weekend, a increase of $5 per hour will be added to your wage for those additional shifts.

PAY INCREASES: Employees receive a .50 cent pay increase after 6 months of active employment and another .50 cent pay increase after 12 months. Additional pay increases will take affect annually following year one of employment and align with hire date.

BONUS: You will be eligible for a Service Award Bonus at your 14 month mark. Bonus is 5% of your gross earnings in first 14 months of employment.

COMMUTER BENEFIT: The Visitor Assistant is eligible for a $40 per month stipend to support expenses in commuting to the museum. The benefit is added to the employee's second paycheck of each month.

OUR MISSION & DEI COMMITMENT

Minnesota Children’s Museum’s mission is sparking children’s learning through play. We are dedicated to providing children with a fun, hands-on and stimulating environment to explore and discover.

At Minnesota Children’s Museum, we believe that diversity, equity and inclusion are integral to fulfilling our mission of sparking children’s learning through play. As a community resource for thousands of families, we are committed to being a diverse and welcoming place for everyone. Commitment to Diversity Equity & Inclusion

ENGAGEMENT SUMMARY

The Galleries Visitor Assistant is responsible for providing excellent customer service to all museum visitors, and monitoring and maintaining museum exhibits so they are ready for visitor use. This position also supports other departments in the division, including box office and security.

ESSENTIAL FUNCTION

Provide excellent visitor experience in the galleries and public spaces by engaging and interacting with visitors Ensure exhibits ready for visitor use Support visitor operations and needs outside of the galleries Support division initiatives including service, education and sales programs Attend and participate in daily opening meetings, department meetings, trainings, and other meetings as scheduled. Other duties as assigned Requirements IDEAL CANDIDATE

Demonstrated ability to work well with adults and children Ability to display a high level of flexibility regarding job assignments Skill in interpersonal communication Ability to express ideas clearly and present information effectively to Museum visitors. Ability to calmly and effectively handle emergency situations. Ability to work a flexible, variable schedule, including some holidays, evening and weekend days Ability to work independently and make sound customer service decisions Ability to speak clearly and effectively in crowded settings Ability to handle multiple tasks in a timely manner Ability to work effectively in a fast-paced, changing environment MINIMUM QUALIFICATIONS

One year customer service experience One year working or volunteering with children in an educational or recreational setting Ability to complete basic First Aid training (provided by the Museum) AVAILABLE BENEFITS

Free admission to museum for family Competitive pay Retirement savings plan with employer match Pre-tax options for transportation Earn time off for Sick & Safe Leave ABOUT MCM

Located in downtown St. Paul, MN, MCM employs 55 full-time and 55 part-time employees and engages variety of volunteers and interns. At MCM, our workplace values that guide how we work together are: Play, Include, Grow, Serve, and Strive.

We are dedicated to growing a diverse and culturally competent team of highly engaged staff and volunteers to reflect and equitably serve the vibrant community around us. We embrace differences in age, ability, color, ethnicity, gender identity and/or expression, national origin, race, religion, and sexual orientation. We strongly encourage the application of individuals from diverse backgrounds, including but not limited to: Black, Indigenous, and people of color; immigrants and refugees; LBGTQIA individuals; people with disabilities; religious minorities; and the elderly.

MCM'S COVID SAFE PLAN

The Minnesota Children’s Museum is committed to providing a safe and healthy workplace for all of our employees and volunteers. We have developed the SAFE Plan in response to the COVID-19 pandemic. Every leader, manager, employee and volunteer are responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplace, and that requires full cooperation.

The museum believes COVID vaccinations are a vital tool in protecting yourself and others. We do not mandate a vaccination at this time and encourage our staff to take preventative steps to slow the spread of COVID by staying home when you are sick, testing when sick or exposed, and masking when sick or exposed.

Minnesota Children’s Museum is an Equal Opportunity Employer committed to a culturally diverse work environment.

Salary Description $15.00 per hour

Responsibilities

ENGAGEMENT SUMMARY

The Galleries Visitor Assistant is responsible for providing excellent customer service to all museum visitors, and monitoring and maintaining museum exhibits so they are ready for visitor use. This position also supports other departments in the division, including box office and security.

ESSENTIAL FUNCTION

Provide excellent visitor experience in the galleries and public spaces by engaging and interacting with visitors Ensure exhibits ready for visitor use Support visitor operations and needs outside of the galleries Support division initiatives including service, education and sales programs Attend and participate in daily opening meetings, department meetings, trainings, and other meetings as scheduled. Other duties as assigned

Qualifications

Requirements IDEAL CANDIDATE

Demonstrated ability to work well with adults and children Ability to display a high level of flexibility regarding job assignments Skill in interpersonal communication Ability to express ideas clearly and present information effectively to Museum visitors. Ability to calmly and effectively handle emergency situations. Ability to work a flexible, variable schedule, including some holidays, evening and weekend days Ability to work independently and make sound customer service decisions Ability to speak clearly and effectively in crowded settings Ability to handle multiple tasks in a timely manner Ability to work effectively in a fast-paced, changing environment MINIMUM QUALIFICATIONS

One year customer service experience One year working or volunteering with children in an educational or recreational setting Ability to complete basic First Aid training (provided by the Museum)

Minnesota Children's Museum

10 West 7th Street
Saint Paul, MN 55102
US
Transit: On bus line