Employment Opportunities

Description The Visitor Assistant - Galleries reports to the Gallery Services Coordinator. This position is a full-time, hourly paid position and is offered our full employee benefits package. Scheduling needs: Wednesday through Sunday 8:30am - 4:30pm

PAY: Starting pay is $15.00 per hour.

PAY INCREASES: Employees receive a .50 cent pay increase after 6 months of active employment and another .50 cent pay increase after 12 months. Additional pay increases will take affect annually following year one of employment and align with hire date.

COMMUTER BENEFIT: The Visitor Assistant is eligible for a $60 per month stipend to support expenses in commuting to the museum. The benefit is added to the employee's second paycheck of each month.

SELECTION PROCESS:

First Round – 30-to-45-minute phone interview. Second Round – One hour in-person interview. Coordinator will screen for references before offer

OUR MISSION & DEI COMMITMENT

Minnesota Children’s Museum’s mission is sparking children’s learning through play. We are dedicated to providing children with a fun, hands-on and stimulating environment to explore and discover.

At Minnesota Children’s Museum, we believe that diversity, equity and inclusion are integral to fulfilling our mission of sparking children’s learning through play. As a community resource for thousands of families, we are committed to being a diverse and welcoming place for everyone. Commitment to Diversity Equity & Inclusion

ENGAGEMENT SUMMARY

The Galleries Visitor Assistant is responsible for providing excellent customer service to all museum visitors, and monitoring and maintaining museum exhibits so they are ready for visitor use. This position also supports other departments in the division, including box office and security.

ESSENTIAL FUNCTION

Provide excellent visitor experience in the galleries and public spaces by engaging and interacting with visitors Ensure exhibits ready for visitor use Support visitor operations and needs outside of the galleries Support division initiatives including service, education and sales programs Attend and participate in daily opening meetings, department meetings, trainings, and other meetings as scheduled. Other duties as assigned

Requirements

IDEAL CANDIDATE

Demonstrated ability to work well with adults and children Ability to display a high level of flexibility regarding job assignments Skill in interpersonal communication
Ability to express ideas clearly and present information effectively to Museum visitors. Ability to calmly and effectively handle emergency situations. Ability to work a flexible, variable schedule, including some holidays, evening and weekend days Ability to work independently and make sound customer service decisions Ability to speak clearly and effectively in crowded settings Ability to handle multiple tasks in a timely manner Ability to work effectively in a fast-paced, changing environment MINIMUM QUALIFICATIONS

One year customer service experience One year working or volunteering with children in an educational or recreational setting Ability to complete basic First Aid training (provided by the Museum) AVAILABLE BENEFITS

Competitive pay Health, dental, vision, short-term disability, life, AD&D, critical illness, accident, and hospital indemnity insurance Employer paid long-term disability, basic life insurance, and basic AD&D insurance Retirement savings plan with employer match Pre-tax options for: health spending, dependent care, and transportation Free family admission to museum ABOUT MCM

The Minnesota Children’s Museum is committed to providing a safe and healthy workplace for all of our employees and volunteers. We have developed the SAFE Plan in response to the COVID-19 pandemic. Every leader, manager, employee and volunteer are responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplace, and that requires full cooperation.

The museum believes COVID vaccinations are a vital tool in protecting yourself and others. We do not mandate a vaccination at this time and encourage our staff to take preventative steps to slow the spread of COVID by staying home when you are sick, testing when sick or exposed, and masking when sick or exposed.

Minnesota Children’s Museum is an Equal Opportunity Employer committed to a culturally diverse work environment.