The Career Development Counselor will support multi-lingual refugees and immigrants to obtain credentials and employment in Translation & Interpreting. The Career Development Counselor will provide individual job counseling and support services to participants to enroll in training programs and find employment. They will also work with partners in Adult Basic Education, Minnesota State Colleges & Universities, and health and human services employers to develop training curricula and support clients to successfully complete trainings.
Benefits: Health insurance (100% of premium covered for employee), life insurance, short-term disability insurance, approx. 180 hours/year of paid time off, 10 paid holidays, and regular employer-paid training opportunities
Time Commitment: 40 hours/week; Monday through Friday; evening hours as late as 9:00PM required; occasional weekends required
Location: Hybrid between office/remote sites in Roseville, MN and virtually from home
Reports to: Lisa Gibson, Program Manager
Recruit clients through community outreach, contact with referral partners, and other outreach strategies as necessary to meet enrollment goals
Conduct assessments with applicants to determine if they are a good fit for the program and clearly communicate program expectations with participants prior to enrollment
In partnership with participants, create individualized employment plans designed to support goals and training needs, continually updating the plan to track and celebrate progress
Make referrals to other service providers at KOM and other agencies as appropriate
Maintain accurate and organized client records following KOM policies and contract guidelines
Build/Maintain relationships with interpreting employers to increase access to job opportunities
Assist clients with resumes, job search, and securing employment that utilizes their credentials
Provide ongoing support to participants and employers to ensure job retention
Vocational Training Support:
Work with Adult Basic Education staff, credentialed training partners, and MnSCU partners to coordinate vocational training programs and preparatory classes
Co-facilitate lessons on workforce readiness, soft skills, and health and human services careers
Provide support services (ex. issuing gas cards/bus cards, school/training supplies, emergency financial supports) as needed to ensure participants complete trainings and earn certificates
Attend partner meetings to develop programming, plan activities, and monitor outcomes
Attend weekly KOM staff meetings
Provide walk-in services for refugees to address needs including translation/interpreting, completing paperwork, and contacting other agencies for referrals and follow-up
Other duties as assigned
Proven ability to effectively connect to diverse immigrant communities and build strong working relationships with others
Strong written and verbal English skills
Must pass a criminal background check
Valid Minnesota Driver’s License with reliable vehicle, proof of insurance, and good driving record. Must be willing to use personal vehicle to provide transportation for clients with mileage reimbursement provided by KOM at the federal rate.
Preferred Qualifications: (Any applicant demonstrating the skills needed to do the work outlined above will be considered for this position)
Meet any ONE of the following levels of experience or commensurate education level: 2 years of experience in employment or workforce development/career pathways work, academic services, social services/case management, translating and interpreting, community outreach work, or other roles requiring high levels of organization and communication; OR 1 year of experience in any of the above and an associate’s degree; OR A bachelor’s degree
Experience working with adult or EL learners
Knowledge of interpreting careers in health and human services. Experience working as a staff or contract interpreter or previous participation in the TRIN program a plus.
Ability to take initiative to implement new programming
Ability to work with partners in diverse sectors
Proficiency in another language is beneficial but not required.
Strong computer skills including Microsoft Office, internet searching, and data entry
Individuals from immigrant communities highly encouraged to apply!
KOM requires employees to be vaccinated as a condition of employment, subject to reasonable accommodation required by law. All vaccination doses must have been received at least fourteen days prior to starting employment. KOM requires and provides masks, social distancing, sanitizes common services regularly and is currently open to in-person services to vaccinated clients. As roles and responsibilities allow, most staff are working a hybrid schedule with some days in the office and some days work from home to allow for appropriate social distancing while working at KOM sites. Hybrid work arrangements is subject to change based on KOM’s protocols, the needs of specific roles, and the needs of those that KOM serves.